Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
5.0
287 reviews
5 stars
282
4 stars3
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jo and Pablo, for being friendly, helpful, and knowledgeable, enhancing their shopping experience.
Product Knowledge
Staff demonstrated extensive knowledge about the products, guiding customers effectively in selecting mattresses and pillows that suited their needs.
Store Experience
The store environment was described as clean and welcoming, contributing to a positive shopping experience for customers.
Delivery Issues
Some customers reported dissatisfaction with the delivery service, citing issues with setup and communication from the delivery team.
- EMEmma Mazmanian3 days ago5.0⭐⭐⭐⭐⭐ We had an excellent experience at the Tempur-Pedic store in La Jolla thanks to Pablo. He is extremely knowledgeable and took the time to understand our needs before making thoughtful, helpful recommendations. Pablo clearly explained the differences between the items we asked about, answered all of our questions, and guided us toward the best option without any pressure. His expertise and professionalism made the entire process easy and enjoyable. We highly recommend working with Pablo if you visit the store.
- AMAndrea McCreeJan 3, 20265.0Jo was absolutely amazing! More than willing to take the time to find what works best and ensuring the right customization. Such a great experience!
- DHDavid HallJan 3, 20265.0Jo helped find us lovely neck pillows!
- AEAmy EtheridgeDec 17, 20255.0The staff was very kind and helpful. I gave my mom an early Christmas present, new sheets. She has not been feeling well but this really brightened her day. They are very expensive but worth every penny. The cooling types of sheets
- CBChloe BuschDec 1, 20255.0I understand why this store has 5 stars! I came here after having tried 5 different pillows and still waking up exhausted and with neck pain. Pablo welcomed me into the store and allowed me as much time as I needed to try all of the pillows. He was so nice and fun to talk to! He even said that as long as I bought in store I was able to return within 30 days if I didn't like! I bought two pillows. My boyfriend and I slept on them last night and woke up pain free with smiles on our faces!! Thank you Pablo for everything.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from the La Jolla store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Ensure your frame is flat and solid with adequate center support. Using a non-standard base may void the warranty.
How will my new Tempur-Pedic mattress be delivered if I order from the La Jolla store?
Select mattresses arrive with free White Glove delivery, including setup and removal of the packaging. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include White Glove delivery or old mattress removal.
What is the difference between the Medium and Medium Hybrid Tempur-Pedic mattresses available at the La Jolla store?
Medium Hybrid mattresses combine Tempur material with a coil system for added bounce and a slightly softer feel using TEMPUR-ES™ material, whereas Medium mattresses are made entirely of Tempur materials without coils, offering traditional medium firmness.
Does the Tempur-Pedic Flagship Store in La Jolla offer mattress customization for RVs or other unique sizes?
Yes, custom dimensions can be accommodated through an authorized customizing partner. Contact a Sleep Expert at 888-811-5053 to discuss your specific needs.
Can I purchase replacement mattress covers at the La Jolla Tempur-Pedic store?
Yes, replacement covers for mattresses with removable covers are available online or by speaking with a Sleep Guide at the store for older models.
What are the operating hours of the Tempur-Pedic Flagship Store in La Jolla?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods does the Tempur-Pedic Flagship Store in La Jolla accept?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
What nearby medical services can I access when visiting the Tempur-Pedic Flagship Store in La Jolla?
Nearby medical facilities include Medical Care San Diego, StretchMed La Jolla, Varicose Vein Treatment, and The Secret Vein Clinic, which could be helpful for customers who want to combine health visits with shopping.
Are there any nearby dining options around the Tempur-Pedic Flagship Store in La Jolla?
Yes, customers can enjoy nearby dining at Green Door Cafe and Finch's Bistro & Wine Bar, perfect for a meal before or after shopping.
What other furniture or decor stores are located near the Tempur-Pedic Flagship Store in La Jolla?
Nearby options include Ark Antiques, Sofa A La Carte, Roche Bobois, and California Closets, offering customers a variety of furniture and home decor stores to explore in the area.