Find everything you need for home upgrades at Lowe’s in La Habra, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report poor service and unhelpful attitudes from staff.
Product Availability
Customers appreciate the variety of products available, but some express frustration over the lack of specific items and poor online ordering experiences.
Store Environment
The store is generally described as clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlight significant problems with delivery services, including missed appointments and poor communication regarding orders.
Pricing Concerns
Customers note that prices can be higher than competitors, which affects their shopping decisions.
BB
brian biddle
1 day ago
1.0
Very poor service. I bought a faucet. When I got open the box it had not only the wrong faucet but a used faucet. When I went to exchange the the faucet and gave them my phone for easy exchange and returns they said I need a hard copy of receipt. Whats the point of giving my phone number if that is not good enough for an exchange?
So not only do they ripe you off my selling you iteams they have taken returns on but did not inspect the iteam to protect their customers, but than when you call them they say that the system they wanted you to sign up for doesn't allow exchanges. Sound like complete BS.
AY
Annie Yang
Jan 5, 2026
2.0
Less customer friendly service options and too many rules at Lowe’s. Should have gone to Home Depot
EA
edgar a
Dec 28, 2025
1.0
What was supposed to be an easy warranty through craftsman in Lowes became a shameful blame the customer ordeal, finally was requested to call craftsman directly and to stop bothering the Lowes management.
SR
Sean R
Dec 11, 2025
5.0
While doing a project recently, I have been converted to a Lowes fan. I used to shop at the other large home center because it was closer, but found that they were lacking in certain hardware and often, lack of help. Lowes, however, had everything I needed. From lumber to plumbing replacement water faucet valves. And even other hardware. And another very big plus!!! Knowledgeable and friendly staff. Thanks
MA
Mark A
Dec 9, 2025
1.0
This is the 2nd Lowe's store I am writing a review about. I had my carpet measured and went to store to see choices for carpet and flooring. The guy in the area was so uninterested in working. He brought another woman. They told me I have to go to the store I ordered the measuring from. No interest in helping at all.
I went to Lowe's. Why does it matter?
I walked away so frustrated and went to Home Depot to order my flooring. I bought my other items from Amazon.
Lowe's need to go to require their employees to go to Trader Joe's to learn about customer service.
As an investor, I would not own Lowe's. Home Depot, Amazon yes. Lowe's, poorly managed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in La Habra?
Lowe's offers a variety of products including appliances, bathroom supplies, building materials, flooring, garden tools, home décor, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more.
What are the operating hours of the Lowe's store in La Habra, CA?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays. Holiday hours may vary, with closures on some holidays like Thanksgiving and Christmas.
Does Lowe's in La Habra offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
What brands are available at Lowe's Home Improvement in La Habra?
Lowe's carries a wide range of brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, Weber, and many others.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates regarding your order.
What payment options does Lowe's in La Habra accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby key or locksmith services close to Lowe's Home Improvement in La Habra?
Yes, minuteKEY and Minute Key locksmith services are nearby, which can be convenient if you need key duplication or locksmith services along with your home improvement shopping.
Where can I find places to eat near Lowe's in La Habra?
Several nearby restaurants include Luscari's Italian Cucina, MK BBQ (Korean restaurant), Jersey Mike's Subs, Blaze Pizza, and Subway, offering a variety of dining options before or after your visit to Lowe's.
Are there grocery stores near Lowe's Home Improvement for convenient shopping?
Yes, Sam's Club, Amazing Grass (health food store), and Walmart La Habra are nearby, allowing you to combine your home improvement shopping with grocery or health food purchases.
Does Lowe's in La Habra provide installation services for purchased items?
Yes, Lowe's offers a wide range of installation services including appliances, cabinets, carpet, countertops, decks, doors, garage doors, gutters, flooring, lighting, water heaters, windows, roofing, and more.