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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Jackson, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,048 reviews
5 stars
543
4 stars
261
3 stars
99
2 stars
40
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, many customers report poor service, long wait times, and unresponsive management.
Delivery Issues
Numerous complaints about delayed or incorrect deliveries, including damaged items and lack of communication regarding order status.
Employee Assistance
Several customers commend specific employees for going above and beyond to assist, but there are also reports of difficulty in finding help when needed.
Store Experience
The store is generally well-stocked and organized, but some customers find it overwhelming and report issues with product availability and pricing.
- RBRhein B6 days ago1.0Sold me a Shrink Wrapped freezer at Clearance price. Once brought home discovered the freezer was heavily damaged and the door was warped, unable to close as intended. Customer Service and the Manager insisted it’s an “As Is” sale and refused to refund my money. Despite Federal and State laws requiring any appliance to work as intended they stood firm. This is not only illegal but highly unethical business practices that led me to file a complaint with the corporate office and credit card company. A sale of any item cannot be “As Is” without full disclosure if it doesn’t work as intended, such as the door not closing properly to allow for full use of Freezing items inside.
- BRBree RobinsonDec 20, 20255.0A big shout out to Tony in the outside garden section who has on more than one occasion helped my husband and me. We're not as young as we used to be. Tony has always been cheerful and optimistic and very generous in helping us load our purchases into our car. We didn't have to ask him. He just knew. This is a true sign of an emotionally intelligent adult. Every time we go in he's working very hard, clearly doing a lot of physical labor. Friends of mine have gone into Lowe's and requested Tony to help them because we all know that he goes way beyond what a normal employee would do to help. It made us feel really good because somebody cared enough to see that we needed help and helped us without prompting. We hope that management reads these reviews because we've seen Tony in scorching hot weather and freezing cold, rainy snowing weather. He always greets us with a smile and respect. Never complains or has a bad word to say. Lowe's is fortunate to have him. And we are fortunate to have him. One of the most selfless people ever.
- DNDon NeuDec 16, 20255.0If you are working on major projects, talk to Liz at the pro desk and get a Pro account. Also have her put a quote together for any major purchases. You will save money!
- AWAnna WatkinsDec 9, 20255.0They are very helpful. We had a gentleman help pick out wood and another help with saw blades. It was a nice experience.
- CACoralie AnckaerDec 5, 20251.0NEVER BUY FROM LOWES. Theyre taking 3 weeks to deliver a refrigerator after 7 attempts, sent me a broken refrigerator, tried to send the same broken refrigerator out to us AGAIN. Made us reorder it TWICE. and now theyre saying itll be here saturday OR Monday. But who knows if it actually will be at this point. This is an absolute nightmare and extremely stressful. I will never be shopping with lowes ever again. Theyre horrible.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Jackson, CA?
You can find a wide variety of products including appliances, bathroom supplies, building materials, flooring, tools, garden equipment, home décor, and more at Lowe's in Jackson, CA.
What are the store hours for Lowe's Home Improvement in Jackson, CA?
Lowe's in Jackson, CA is open from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sunday. Holiday hours may vary.
Does Lowe's in Jackson offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided if your order status changes.
What should I do if I need to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online through your Order History or in-store at the customer service desk with proof of purchase.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there any nearby places to eat around Lowe's in Jackson, CA?
Yes, there are several nearby restaurants such as Chipotle Mexican Grill, Jimboy’s Tacos, Carl’s Jr., TOGO'S Sandwiches, Vallarta Grill, and El Mira Mar Mexican Restaurant where you can grab a meal before or after shopping.
What other services are available near Lowe's in Jackson, CA?
Near Lowe's, you can find services like Blue Rhino Propane Exchange, Minute Key locksmith services, and Shred Nations shredding services, which can complement your home improvement needs.
Are there fitness centers near Lowe's that customers can visit?
Yes, there are fitness centers nearby including MotherLoad CrossFit and Anytime Fitness if you want to plan a workout around your shopping trip.
Does Lowe's Home Improvement have any installation services?
Yes, Lowe's provides a wide range of installation services such as appliances, cabinets, flooring, HVAC, lighting, windows, and more to assist with your home improvement projects.