Pacific Sales Kitchen & Home Irvine

4.3
206 reviews

About

Appliance StoreHome Theater StoreKitchen AccessoriesPacific Sales
Pacific Kitchen & Home inside Best Buy brings you an unbelievable selection of appliances; from entry-level to luxury and everything in between. You'll get unparalleled service and exceptionally low prices. Whether you're updating, replacing or remodeling, our expert staff will help select the right solution for you.

Location

Pacific Sales Kitchen & Home Irvine
2592 White Rd, Irvine, CA
92614, United States

Hours

Reviews

4.3
206 reviews
5 stars
142
4 stars
28
3 stars
12
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and friendly staff, highlighting individuals like Ivy, Bobby, and Phil for their exceptional service.

Product Selection

The store offers a wide variety of appliances and plumbing fixtures, although some customers felt that certain upscale brands lacked diverse options.

Delivery Issues

Several reviews mentioned significant problems with delivery and installation, including missed appointments and poor communication.

Sales Experience

While many customers had positive experiences with sales staff, some reported disorganization and lack of follow-through on commitments.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction with their purchases and the store's offerings.
  • ZA
    ZAID ALAWAD
    5 days ago
    5.0
    I had an outstanding experience with Phil, the Sales Specialist. He was incredibly professional and helpful, guiding me through the options to find the perfect dryer for my needs. Phil also highlighted the perks of the Best Buy membership, which I decided to sign up for. Highly recommend visiting him for top-notch service!.
  • RP
    Ryan Phan
    Dec 31, 2025
    5.0
    Chris (Ray) Bowman is the man. We love the whole team here including the Manager Robert. This is our go to place for everything appliances. They are on top of every detail and some of the nicest people to work with. Thank you guys, we appreciate you.
  • WW
    Whoever99999 Whatever99999
    Dec 22, 2025
    3.0
    Big place with a number of brands presented. But somehow each brand is not presented sufficiently - while very upscale brands (like Miele, Termidor, et.) presented, they all are of the same boring stainless steel variety with no options for a more upscaled models from each (while talking about fridges or ranges at least). Basically, looks like cheap status place rather then useful selection of models to see in person and be able to choose from. To select a brand frankly I don't need to go to showroom - can just check on-line which brand is most prestige.
  • LA
    luis alvarado
    Dec 20, 2025
    5.0
    Went here cause I had a bad leak in my kitchen. I was helped by Jackie (plumbing dept) who was amazing. She went above and beyond in supporting me with my issue. She’s very knowledgeable and gave me great ideas on how to not only fix my issue but improve my setup. I will definitely go again, highly recommend.
  • RM
    Ryan Mennealy
    Dec 5, 2025
    5.0
    I have been shopping at Pacific Sales for over twenty years. In addition to having a great selection of appliances and fixtures, they also have an amazingly competent and friendly staff. My absolute favorite person to work with is Bobby Baiza! He makes every project go as smoothly as possible. Bobby has an encyclopedic knowledge of the products, and a great aesthetic. Also, when I find something I like he always provides me with options at different price points. And he makes sure that I am getting the best deal possible by comparing Pacific Sales prices to online competitors. If he finds a lower price online, he matches that price! So if you are looking for anything for your kitchen or bathroom, then I highly recommend going to Pacific Sales and talking to Bobby! You'll be glad you did. :)

Frequently Asked Questions About Pacific Sales Kitchen & Home Irvine

What types of products does Pacific Sales Kitchen & Home Irvine offer?

Pacific Sales Kitchen & Home Irvine offers a wide range of appliances from entry-level to luxury, including kitchen and bath products, as well as home theater and electronics accessories.

What are the store hours for Pacific Sales Kitchen & Home Irvine?

The store is open Tuesday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays and Mondays.