Customers frequently praised the staff, particularly Steve and Thomas, for their extensive knowledge and helpfulness in selecting mattresses.
Customer Service
Many reviews highlighted excellent customer service, with staff being described as friendly, patient, and professional.
Product Quality
Customers expressed satisfaction with the quality and comfort of the mattresses purchased, noting significant improvements in sleep quality.
Positive Shopping Experience
Overall, customers reported a smooth and enjoyable shopping experience, often recommending the store to others.
VP
Val Portney
2 days ago
5.0
Steve was super helpful. Found me the best deal and quality! I ve been buying from this store for 30 years. Best service ever!!!
LA
Lori Alejo
3 days ago
5.0
Great purchasing experience with Steve.
PZ
PING ZHANG
Jan 5, 2026
5.0
I had a great experience at Ortho Mattress in Westpark Plaza, thanks entirely to Thomas.
I visited the showroom on January 1st, hoping to find a good New Year deal. When I walked in, Thomas was the only one there. I didn’t see any obvious promotion signs, so I explained that I came specifically expecting some kind of discount. Instead of brushing it off, Thomas immediately showed me several mattress options with a special $500 off that wasn’t advertised in the store.
He patiently let me try every mattress I was interested in and explained the differences in detail—no pressure, no rushing. I was especially confused about choosing between a King and California King, so Thomas printed out a comparison sheet and encouraged me to go home and double-check the measurements before deciding.
I came back the next day to purchase, and again Thomas was working alone. We had a great conversation, and I really appreciated his background as a German immigrant—you can tell he brings a strong sense of precision, honesty, and attention to detail to his work.
If you’re looking for someone knowledgeable, patient, and genuinely helpful (not just trying to make a quick sale), ask for Thomas. Highly recommended!
NM
NW Land Management
Dec 23, 2025
5.0
Thomas was very knowledgeable and helpful!
SE
Sheli Easton
Nov 29, 2025
5.0
We just purchased a bed from Steve at Ortho in Irvine. He was knowledgeable and very pleasant. Their selection from affordable to very high end beds is nice.
What are the opening hours of Ortho Mattress in Irvine, CA?
Ortho Mattress is open every day of the week from 10:00 AM to 7:00 PM.
Where is Ortho Mattress located?
Ortho Mattress is located at 3881 Alton Parkway, #H, Irvine, CA 92606, USA.
What type of products does Ortho Mattress offer?
Ortho Mattress offers bedroom furniture products, specializing in mattresses with top brands, great prices, and service.
How can I schedule an appointment with Ortho Mattress?
You can book an appointment at Ortho Mattress through their website at https://www.orthomattress.com/products/book-an-appointment.
What is the contact number for Ortho Mattress?
The main phone number for Ortho Mattress is +1 949-250-7057.
What is the website for Ortho Mattress?
You can visit Ortho Mattress online at https://www.orthomattress.com/.
Are there any nail salons near Ortho Mattress?
Yes, nearby nail salons include Nina & Co. Nail Salon, Cosmo X 333 Nail Bar, and Images Luxury Nail Lounge, perfect for a beauty touch before or after shopping for mattresses.
What dining options are near Ortho Mattress?
Nearby dining options include Claim Jumper for American cuisine, MOD Pizza for fast casual pizza, and Starbucks for coffee and snacks, ideal for a meal or refreshment during your visit.
Are there convenient banking facilities close to Ortho Mattress?
Yes, Bank of America and Opus Bank are nearby, along with multiple Bank of America ATMs, providing easy access to banking services during your visit.
What wellness and beauty services are available near Ortho Mattress?
Nearby wellness and beauty options include Massage Heights Irvine-Westpark for massage therapy and spas, Planet Beauty for cosmetic supplies, and 18/8 Fine Men's Salon for hair care.