Extra Space Storage

4.7
184 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 501 Wald in Irvine, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, security access to your floor only, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
501 Wald, Irvine, CA
92618, United States

Hours

Reviews

4.7
184 reviews
5 stars
165
4 stars
7
3 stars
2
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Ivan and Brad, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Customers expressed dissatisfaction with frequent and significant price increases after initial rental agreements, leading to feelings of mistrust.

Security Issues

There are serious concerns regarding security, with reports of stolen items and inadequate responses from management.
  • TS
    Tim Snow
    Jan 1, 2026
    5.0
    Excellent staff and facility. The place is practically brand new and while I only visited during business hours the traffic is very light. Plenty of carts available to move things in and out. The only negative is that their online payment cart has a history of not working so you need to call in your card info or put it on auto pay. The staff is top notch, I think it was Brad that checked me out when I left and he even pro rated the rent and processed a refund on the unused days. I would use again should I need a storage facility. There prices are competitive as well. The initial three months was heavily discounted and the long term rent was about 20% below what I used the prior year at another company in Santa Ana.
  • PJ
    P J Jensen
    Dec 24, 2025
    5.0
    Facility is clean and well lit. Staff is very friendly and helpful. Very good place to rent
  • AA
    Arthur
    Dec 21, 2025
    1.0
    I started with Extra Space Self Storage in October 2023 at $32/month. Two years later, the same unit now costs $95/month. No changes, no improvements, just repeated price hikes. This is textbook bait and switch. They lure you in with a low rate, then dramatically raise prices once moving out becomes inconvenient. I would not recommend Extra Space Storage to anyone looking for fair or stable pricing.
  • LN
    Linda Nakayama
    Dec 15, 2025
    5.0
    Detailed and clear explanations; very friendly and courteous. I am confident in future service.
  • EM
    Erin Miyawaki
    Dec 3, 2025
    5.0
    I needed a last minute storage space, as many others may find in a similar jam. The location in Irvine suited my needs and as soon as I began my reservation online, I was contacted through my phone by a friendly employee, Brad, who helped continue my on registration. He offered the best solution and in just a few minutes the transaction was made and I now have a unit ready for move-in. Highly satisfied as of yet and look forward to unloading into my new space. Thank you!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.