SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Frequently Asked Questions About SiteOne Landscape Supply
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How can I create an online account with SiteOne Landscape Supply?
To create an online account, complete the Request an Account form at the top right of the screen and have your SiteOne customer number ready. New customers can call 1-800-SITEONE (1-800-748-3663) to get started.
Are all SiteOne’s products available for purchase online?
Yes, most products are available online. If you cannot find an item, you can add a note during checkout or contact your local branch for assistance.
What is the process for placing an order at SiteOne?
Log in to your online account, confirm your selected branch, add products to your cart, and proceed to checkout where you can choose pickup or delivery options.
Does SiteOne offer local delivery?
Yes, local delivery is available on most orders within 60 miles of the branch, though a delivery charge may apply.
What do I need to bring to pick up an order from SiteOne?
Bring a government-issued photo ID and your order number or the Order Ready notification email to pick up your order.
How long will my order be held at the SiteOne branch for pickup?
Orders are available for up to seven days from the first Order Ready notification email. Unclaimed orders after this period may be canceled.
What are the regular business hours for the SiteOne Landscape Supply in Huntington Beach?
The branch is open Monday through Friday from 7:00 AM to 4:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Is there a SiteOne Hardscape Center near the Huntington Beach location?
Yes, the SiteOne Hardscape Center is a nearby retail location where you can find additional landscape and hardscape supplies.
How can nearby hardware stores like South Coast Supply assist me when visiting SiteOne Landscape Supply?
South Coast Supply, a nearby hardware store, can complement your visit by providing additional tools or materials you may need for your landscaping projects that SiteOne might not carry.
What nearby attractions can I visit before or after shopping at SiteOne Landscape Supply in Huntington Beach?
Goldenwest St. beach is a nearby attraction perfect for relaxing before or after your visit to SiteOne Landscape Supply.