Brand Certified
Lowe's Home Improvement
4.1(2207 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
8175 Warner Avenue, Huntington Beach, CA
92647, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(714) 907-9006
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-Huntington-Beach/1753
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Huntington Beach, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,207 reviews
5 stars
1,260
4 stars
477
3 stars
179
2 stars
80
1 star
211
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with experiences of rudeness, inattentiveness, and lack of assistance from staff.
Staff Knowledge
While some customers praised individual employees for their helpfulness and knowledge, others noted a lack of knowledgeable staff available to assist.
Store Organization
The store was frequently described as clean and organized, but there were complaints about unorganized sections and difficulty finding assistance.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over stock issues and unavailability of specific items.
- NHNguyen Hannie6 days ago1.0Customer service is terrible. I requested a return, but they said I need a return authorization from the manufacturer. However, the manufacturer said they only provide it to the dealer. Basically, Lowe’s and Whirlpool keep passing me back and forth. This is my first time buying here and it will definitely be my last. The service is extremely poor, and the staff were rude and unprofessional.
- JCJulius ChastainFeb 6, 20261.0I would be embarrassed to say I worked at the pro desk. I asked a question and it was like I was interrupting a coffee break. Then after their attempt to make me feel stupid they told me where I might find what I needed. Then I had some tile in my cart got the receipt out to verify it was the right tile, but I couldn't find tell. Instead of scanning it he took the next customer. Went back to tile, no one there. Asked an employee if if there was anyone in tile, he ignored me and walked on. Went to floor and decor and was helped immediately. In and out in minutes.
- GMGlen McNeeceFeb 3, 20265.0They always have what I am looking for and if I can't find it there are alot of helpful people who make you feel like they truly enjoy helping and who seem to know where everything is.
- SSStan SnyderJan 30, 20265.0Sam Castro at the Pro Desk is a real asset to the Lowe's family of stores. Very experienced and professional. Made our large purchase a delight and offered savings wherever he could. I'm a regular customer for life.
- PNPhat NgoJan 27, 20261.0What a terrible customer service ever, staff here is super inattentive, rude, and don’t even try to help I arrived at 8:00 PM and asked a staff member for a blind cut. I understand that it wasn’t his department, but the least he could have done was respond politely, something like, “Sure, let me find someone to help you.” Instead, he didn’t say anything and just walked away while continuing to use his device, leaving me standing there. Later, another staff member came over and asked whether I wanted him to cut the blinds or wait for the person from the blinds section after his break. Since my dad speaks Vietnamese, we chose to wait for the Vietnamese staff member. We waited for 30 minutes, and no one came to help us. I tried to look for assistance, but the staff seemed to intentionally avoid us. I understand the store closes at 9:00 PM, but that doesn’t excuse not doing your job. After waiting so long, we finally went to ask what was going on. Only then were we told that they thought the blind cutter was on break — but in reality, he had already gone home. At the very least, they should have informed us instead of making us wait. Extremely disappointing experience The management need to take customer service more seriously, the lack of service will affect the business
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website