Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Highland, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,182 reviews
5 stars
1,277
4 stars
475
3 stars
155
2 stars
84
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Customers noted issues with product availability and fulfillment of online orders, leading to frustration.
Store Cleanliness
The store was generally described as clean and well-maintained, although some customers experienced issues with organization.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for lack of training and attentiveness.
Negative Experiences
Several reviews highlighted negative interactions with management and staff, leading to feelings of disrespect and dissatisfaction.
- MRMary RisnerDec 30, 20253.0Store is stocked well and they had everything I needed. However, when I was checking out, the military discount they offer did not work. I even waited to ask an employee to assist me with it. The staff member didn't know how to help and basically told me to call corporate to ask about it. So I made my purchase of over $100 without the discount. It was disappointing.
- AVAlbert VizcarraDec 21, 20251.0Dont waste your time or money
- JGJ. G.Dec 17, 20251.0I called at 6 am got Very lazy employee named Alice. She says even before listening to questions call back there is nobody there till 8 am call back later. On a second attempt she hung up. On third attempt I got her to answer my question. The checkout guy is always talking rather than helping self checkouts . Ohh and Feel free to not scan something you were not trained as a checkout clerk... Jk.
- CMClive McClintockDec 14, 20252.0Awful store the bathroom is closed for cleaning when they open, the other one doesn’t work, the carpet cleaner is in a locked case with no one around. Nobody seems to care.
- JCJason CarrDec 1, 20255.0Shopped here for instacart delivery to Arrowhead
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Highland, CA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the store hours for Lowe's Home Improvement in Highland, CA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed, such as November 27 and December 25.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Highland?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
What installation services are available at Lowe's?
Lowe's offers a wide range of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood and laminate flooring, lighting and ceiling fans, playsets, water heaters, shed installation, shower doors, shutters, siding, sinks and faucets, smart home devices, tile and vinyl flooring, toilets, vanities, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
Are there nearby dining options close to Lowe's Home Improvement in Highland?
Yes, nearby dining options include Mountain Mike's Pizza, Del Taco, Subway, WaBa Grill, Boba Tea and Yogurt House, Major Brain Freeze Yogurt, Chipotle Mexican Grill, and Starbucks, which you might enjoy before or after your visit.
What nearby services can help with keys and locksmith needs?
minuteKEY and Minute Key are nearby locksmith services located close to Lowe's, convenient for customers who might need key duplication or lock services during their visit.
If I'm shopping at Lowe's, where can I exchange propane tanks nearby?
Blue Rhino Propane Exchange is nearby and provides propane exchange services, helpful for customers purchasing or refilling propane tanks during their trip to Lowe's.
What is the address and contact information for Lowe's Home Improvement in Highland, CA?
Lowe's Home Improvement is located at 27847 Greenspot Road, Highland, CA 92346. You can reach them by phone at +1 909-557-9010 or via email at customercare@lowes.com.