Store your belongings at Extra Space Storage on 1775 Palm Ave in Highland, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, lifts available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous reviews praised the staff, particularly Denise and Elyse, for their helpfulness and excellent customer service.
Cleanliness and Security
The facility is frequently described as clean and secure, with many customers feeling their belongings are safe.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases after initial rental agreements.
Mixed Experiences
While many reviews are positive, there are significant concerns regarding security incidents and customer service failures.
JP
Jeff Proitte
3 days ago
5.0
Ellyse gave us amazing customer service. She answered all of our questions and made the process extremely smooth. Highly recommend.
MB
marcela botero
Dec 27, 2025
5.0
Excellent customer service, Elyse was very helpful. I got the wrong unit assigned on the phone and she was able to fix the problem in a minute.
MB
Marcela Botero
Dec 27, 2025
5.0
Elyse was great! Excellent customer service. I was assigned the wrong unit for my specific needs on the phone and she was able to fix my problem in a minute.
JI
Jasmine Iniguez
Dec 23, 2025
5.0
I have been having my storage here for years & Denise is the sweetest !! I appreciate her for always helping me & going out of her way 🩷😊
SP
Seila Pantoja
Dec 22, 2025
5.0
Even, thou this location didn’t have the space I needed. Denise, at Palm Location in Highland, CA, was so helpful with meeting all my storage space needs. Thank you for recommending other options and making this transition smooth and easy.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Highland.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Palm Ave and Pacific St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Highland, CA?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM, Sunday through Saturday.
When is the facility office open for customer service?
The office is open Monday to Friday from 9:30 AM to 6:00 PM and Saturday from 9:00 AM to 17:30 PM. It is closed on Sundays.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a wide selection including drive-up units, climate-controlled units, non-climate-controlled units, and vehicle storage options such as RV and boat storage.
Does Extra Space Storage accept deliveries to storage units?
Yes, deliveries are accepted at the facility for your convenience.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a way to reserve a storage unit online at Extra Space Storage?
Yes, you can reserve your storage unit online by visiting their reservation website.
How can I get to Extra Space Storage using nearby landmarks?
Extra Space Storage is located near the intersection of Palm Ave and Pacific St in Highland, which makes it convenient to find.
What nearby places can I visit before or after using Extra Space Storage?
You can visit The Centre at Highland, Highland's Giving Garden, or shop at AfricanSupermarket, all located near the facility.
Are there any nearby public transit or pickup points to help me get to Extra Space Storage?
Redbox kiosks and the San Manuel Band of Mission Indians bank are located nearby and can serve as helpful landmarks or stops on your way to the storage facility.