Brand Certified
Lowe's Home Improvement
4.0(3972 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2800 W 120th Street, Hawthorne, CA
90250, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(323) 327-4000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-Hawthorne/1555
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hawthorne, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
3,972 reviews
5 stars
2,215
4 stars
787
3 stars
344
2 stars
187
1 star
439
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with customers experiencing long wait times for assistance and rude interactions with staff.
Staff Availability
Many customers noted a lack of staff on the sales floor, making it difficult to find help when needed.
Product Availability
Some customers reported issues with product availability and misleading information regarding stock levels.
Positive Experiences
Despite the negative feedback, several customers praised specific employees for their helpfulness and noted positive shopping experiences.
- BSBrendan Stephens2 days ago1.0I’ve always disliked Lowe’s because their selection of tools and everything else is garbage. Says here that they are open until 9PM. They close at 8PM so I just wasted my time and gas coming all the way here just because they wouldn’t update their hours. Never going to Lowe’s again- Home Depot makes Lowe’s look like a pile of crap.
- EFEdgar Flores3 days ago1.0Worst customer service ever on any store. I wait like half an hour only to get a tool chest I asked three guys for help they call supposedly that guy that use the lift but no body shows up if you look for the store looks like empty of employees 😒!
- JJJAY DEE (Jaydee)Feb 24, 20265.0Easy to find what you came to purchase, you can get help from informed employees and self checkout is fast and efficient
- AAAmilcar AntonioJan 10, 20265.0Agan sus presupuestos y ban a ver la atención y la finalidad con la que trabajan en ese lugar se los recomiendo
- OSOscar SJan 10, 20265.0great service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Hawthorne, CA offer?
Lowe's provides a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing supplies, and outdoor equipment. They also offer installation services such as appliances, flooring, cabinets, and more.
What are the operating hours for Lowe's Home Improvement in Hawthorne?
Lowe's Hawthorne is open from 6:00 AM to 10:00 PM Monday through Saturday, and 7:00 AM to 9:00 PM on Sunday. Holiday hours vary; the store is closed on Thanksgiving and Christmas Day.
Does Lowe's in Hawthorne offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via the Order History page, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Hawthorne?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What languages are supported at the Lowe's store in Hawthorne?
The store primarily supports English and Spanish, with in-store translation services available for other languages.
Are there any nearby stores or services where I can get keys duplicated or locksmith services?
Yes, minuteKEY and Minute Key key and locksmith services are located nearby, which can complement your hardware needs at Lowe's.
What nearby dining options are available around Lowe's in Hawthorne?
Nearby dining options include Pizza Hut for quick meals and Eureka for American and burger-style food, convenient for a meal before or after shopping at Lowe's.
Are there nearby airports or travel services that can help customers coming to Lowe's in Hawthorne?
Hawthorne Municipal Airport and Surf Air terminal are nearby, making it convenient for travelers to access Lowe's from the area.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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