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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for the storage units at US Storage Centers?
You can access the storage units daily from 6:00 AM to 9:00 PM.
What are the office hours for US Storage Centers?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Are there any items that are prohibited from being stored at US Storage Centers?
Yes. Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact us if you're unsure about a specific item.
Do I need to sign a long-term lease at US Storage Centers?
No, rentals are on a month-to-month basis with no long-term obligations.
What forms of payment are accepted at US Storage Centers?
We accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online at US Storage Centers?
Yes, you can rent or reserve your storage unit online through our website anytime.
What do I need to provide to rent a storage unit at US Storage Centers?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers need to provide additional information.
Do you sell moving supplies and locks at US Storage Centers?
Yes, we sell boxes, moving supplies, and locks for your convenience. You may also bring your own compatible lock if you prefer.
What nearby stores can I visit for swimwear or clothing while at US Storage Centers?
Sunsets is a nearby swimwear and clothing store you can visit before or after your storage visit.
Is there a nearby gym where I can work out close to US Storage Centers?
Yes, My Gym Children's Fitness Center and Brood 9 Martial Arts are nearby fitness options to consider.
How can nearby transit or local landmarks help me find US Storage Centers?
Nearby landmarks such as President Avenue Elementary and Harbor City Recreation Center can help you navigate to US Storage Centers easily.