As the trusted home improvement store near you, Lowe’s in Fresno, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees received praise for being helpful, while others were criticized for being unresponsive or rude.
Staff Availability
Customers frequently reported difficulty in finding staff to assist them, leading to long wait times and frustration.
Product Availability
Concerns about product availability and discrepancies between online stock and in-store inventory were noted.
Positive Experiences
Several customers highlighted exceptional service from specific employees, indicating that positive experiences do occur.
Delivery Issues
Multiple complaints about delivery services not meeting expectations, including missed appointments and poor communication.
YW
Yvonne Williams
1 day ago
4.0
Great service in the garden center
RH
ron harrill
Jan 7, 2026
4.0
Went there over the holidays, i found everything I needed with minimal effort.And customer service was helpful
HA
Henry Ayala
Jan 6, 2026
5.0
Great place to shop lots of bargains fast check out clean restrooms but sometimes hard to find help
RG
Rating Guy
Jan 6, 2026
5.0
Lowe’s Home Improvement je veľký obchod s domácimi potrebami, náradím a stavebným materiálom, kde nájdeš všetko potrebné pre opravy, renovácie či záhradníčenie. Sortiment je veľmi široký – od náradia, farieb, vodoinštalačných a elektrických materiálov až po sezónne produkty a rastliny do záhrady. Priestory sú priestranné, regály prehľadné a personál ochotný poradiť s výberom správnych produktov alebo riešení pre domácnosť. Lowe’s je ideálne miesto na nákup materiálu, doplnkov alebo inšpirácie pre tvoje projekty.
SK
Shahriar Khamneli
Dec 31, 2025
1.0
After being on hold for a long time, the Manager put me on hold and never came back.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Fresno offer?
Lowe's offers hardware products, appliances, paint, tools, flooring, patio furniture, plumbing supplies, grills, lumber, and installation services including HVAC, flooring, and kitchen remodeling.
What are the store hours for Lowe's Home Improvement in Fresno?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 7:00 AM to 8:00 PM, with adjusted hours on holidays.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account to receive updates.
What is Lowe's return policy for items purchased online?
Most items can be returned within 90 days. Online returns can be started via your order history, and in-store returns require proof of purchase at customer service.
What payment methods are accepted at Lowe's Home Improvement in Fresno?
Lowe's accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and checks.
Does Lowe's offer any recycling services?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries, promoting sustainable practices.
Which nearby stores can I visit if I need specialized hardware or building supplies?
Nearby Belmont Hardware and Tom Duffy Company offer additional hardware and building supplies, complementing Lowe's inventory for your projects.
Are there nearby places where I can find furniture or home décor after visiting Lowe's?
You can visit La-Z-Boy of Fresno and Bed Bath & Beyond nearby for furniture and home décor options to complement your home improvement projects.
What nearby food options are available if I want to grab a meal before or after shopping at Lowe's?
Nearby eateries such as Baja Fresh and Griddle Me This offer convenient dining options for a quick meal before or after you shop at Lowe's.