Aaron's

3.6
200 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 5633 N. Blackstone Ave , Fresno, CA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Location

Aaron's
5633 N. Blackstone Ave, Fresno, CA
93703, United States

Hours

Reviews

3.6
200 reviews
5 stars
107
4 stars
18
3 stars
16
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some praising staff like Pete and Manny for their helpfulness, while others criticize managers like Mike for rudeness and lack of follow-through.

Delivery Issues

Numerous reviews highlight problems with delivery times and communication, including missed appointments and lack of updates, leading to frustration among customers.

Product Quality

Customers expressed dissatisfaction with receiving used or damaged items instead of new products, raising concerns about the quality of merchandise.

Management Concerns

Several reviews point to poor management practices, particularly at the Blackstone location, with calls for better training and accountability among staff.
  • LB
    Leayetta Banks
    Nov 23, 2025
    1.0
    O no star horrible!!! DO NOT COME HERE!!! AARON'S ON BLACKSTONE
  • BK
    Breeshemah Keenan
    Nov 19, 2025
    1.0
    Sales manager and store manager have no idea how to conduct costumer service or knowledge of products they have on hand. Do NOT recommend this store location AT ALL. I originally bought a brand new 75" frame less roku tv still in the box and wrapped and it went black not even 2 years later. I was told by the sales manager that a brand new tv would be delivered. They brought me a USED, dusty, dirty tv! Yes the same size but not a roku. The sales manager then said, oh we don't deal with roku anymore. Which was never expressed the day I called for a replacement. I was never told I would receive a USED, dusty, dirty tv either! Then The store manager, who is rude and gives little man syndrome vibes, then told me to "read the contract" and that i would receive whatever "like" tv they have on hand. Neither one knows how to deal with customers, disgruntled or not. Who wants an OLD, USED, DIRTY, DUSTY tv anyway?! PLUS the 2 remotes they sent with the very helpful and courteous delivery men, did not control the tv! All Mike, the store manger said was "pair" them. HOW?! If they don't control the tv in the first place. All he said was he could look for another remote but just continued to quietly try to listen to my conversation on the line instead of putting me on hold to look for the remotes, like a creep. Made my complaint to corporate and hopefully my contract gets moved to another store. Then once finished, ill never get anything else from aarons and I'll never recommend aarons to anyone. Just because of the sales and store manager.
  • RP
    Robin Da Pra
    Nov 1, 2025
    4.0
    I love the selection at Aaron’s furniture. They really keep up with the trends. But even better is the quality and care that Manny in Fresno gives his customers. He goes above and beyond to meet the needs of his customers. Also the delivery crew of Von and Maricello was outstanding. They were cheerful, polite, and also provided great attention to quality service.
  • AL
    Ace Locs
    Aug 11, 2023
    1.0
    Wow! What a joke of a business you take money and can't give back refunds for no show products and can't get a time frame of said refund just empty promises from a very rude MANAGER!!! a one star was one to many

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.