Super Air & Appliance Repair

Reviews

• RB

  Randy Boyd

  Jan 31, 2026
  5.0
  Romanywas very respectful and professional, very good young man
• NV

  Neecy Val

  Nov 26, 2025
  5.0
  Prompt and professional service. Anthony went out the day before Thanksgiving ensuring my tenant was taken care of before the holiday.
• RO

  Rusty Opszentkoski

  Sep 15, 2025
  5.0
  I highly recommend Super Air and Appliance. I've used them multiple times and always receive great service and fair pricing.
• MR

  Matthew Richetelli

  May 24, 2021
  1.0
  This company was contracted by Sears via my purchased protection agreement to repair a broken washer and initially came out on February 24th to diagnose the problem. On that day they came out, diagnosed the problem, and informed me that they would be ordering parts and returning to fix the washer once the parts arrived. Once the parts arrived at my house (one from FedEx and another from UPS) I called them to schedule the repair. They agreed to come out the following Monday morning as “the very first appointment”, their exact words. I got a call that Monday shortly before 8 a.m. that the 3rd part that was scheduled to come to them still hadn’t showed and they’d have to reschedule. This was the first time they mentioned a 3rd part was supposed to be coming (There was no 3rd part as part of the repair. It was the control board and the cold water inlet valve which had both already arrived to my house). This is when I began to suspect that I was dealing with a bad company. They arrived for the repair at a later date and I was at work. They were unsuccessful with the repair and told my babysitter that the new control board needed a different power source so they had to order a new power source and would return. I called to talk to Angelica to get some clarity as they left no notes or documentation and the washer was still turning on as normal so it needing a new power source made zero sense to me since the reason for the repair was due to the washer not putting out any water. At that time she told me Sears would be ordering the parts and to contact them. I contacted Sears and Sears told me the contractor would be ordering the parts. This went on for another month and nobody seemed to know what parts were being ordered or who ordered it (I should add that Super Air & Repair would only answer/return my calls less than 20% of the time and I was beginning to call more frequently because we were going past 2 months with no washer and no solution to the problem). One day I finally had enough. I had been patient the entire time and never showed any frustration towards neither the contractor nor Sears. I requested that Sears hire a new contractor and to have Super Air & Repair removed from this job. The VERY NEXT DAY Angelica calls me to say they magically located this part that nobody seemed to know about and would be here the very next day to finish the repair between 1 and 5 p.m. She asked me to text her the new address where we moved since the previous repair. I texted it to her and she confirmed receipt. I was working 7p-7a that week so I cut my sleep short and sat around the house from 1 p.m. til around 4:45 p.m. and nobody had showed up. I called Angelica to confirm they were still coming and she said yes. At about 5:30 she called and said they accidentally showed up to the old address and had to reschedule til the following Monday. This was clearly a lie and it was very obvious that this is a completely incompetent business I was dealing with. I asked for the earliest appt Monday since I was getting off work at 7. a.m. and didn’t want to wait up all day and have to go back to work without sleep because of them AGAIN. On Monday they showed up past their 8-noon window (not surprised) so I asked if I had to stay awake any longer during the repair. They said no so I went to bed. When I got up for work there were no notes left behind so I figured the washer was fixed. NOPE. It still wasn’t putting out water. I called Angelica and she said they told her it was fixed. I told her it absolutely wasn’t. (By the way, they didn’t replace any power source they just replaced the control board a 2nd time.) They came back the next day while I was asleep and told my babysitter that they knew exactly what was going on and would put a rush order for the new part. Instead, they just closed out the repair as finished without telling me and I had to find this out on my own a few days later when calling Sears
• AM

  Ann Marjollet

  Mar 24, 2020
  5.0
  Great experience! Friendly and quick with service. I would recommend 100%.

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