As the trusted home improvement store near you, Lowe’s in Fremont, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported long wait times and unresponsive employees.
Product Availability
Customers appreciated the wide selection of products, but some expressed frustration over stock issues and limited availability of specific items.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Several customers reported significant problems with delivery services, including missed appointments and damaged property.
Mixed Experiences
Overall experiences varied widely, with some customers having positive interactions while others faced significant frustrations.
JL
Jack Long
Dec 9, 2025
1.0
Paint guy wouldn't get off the phone. I finally asked if I could leave the paint to be mixed, he said yes. Collected the trim I needed and returned, he forgot, nevermind I don't want to wait. Go to pay for the trim and they had filled the entire singles stock with broken up 12 packs. Fine I need 7 and 10. Load up and cashier has a meltdown and doesn't know how to ring it up. Instead of calling for help tells me to go back to lumber and ask someone. So I'm headed for Home Depot.
NC
Nizalda Costa
Dec 8, 2025
1.0
no one answers the phone I tried for a whole hour
VM
victor martinez
Nov 30, 2025
5.0
Excellent service
VV
Vishnu V
Nov 20, 2025
1.0
The lumber section is very understaffed. I had to wait thirty minutes and still received no help, so I'm moving on to a different location now.
LQ
Liu Qiunan
Nov 15, 2025
1.0
Waiting for 30min for lumber cutting and no body comes though broadcasting has been calling the staff at least 10 times. Terrible customer service and we have to leave.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fremont, CA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, paint, patio furniture, tools, flooring, plumbing, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Fremont?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays. Holiday hours vary; for example, it is closed on Nov 27, 2025 and Dec 25, 2025.
Does Lowe's in Fremont offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. For items bought online, returns can be started online in your Order History before shipping back. In-store returns require proof of purchase at the customer service desk.
Are there tax-exempt purchase options available at Lowe's?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in-store.
What nearby places can I visit after shopping at Lowe's in Pacific Commons Boulevard?
After shopping at Lowe's, you can visit the Pacific Commons Shopping Center for various retail stores, grab a coffee at Starbucks, or enjoy dining at The Halal Guys or The Habit Burger Grill nearby.
Are there nearby services for propane exchange or locksmith needs near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange and Minute Key locksmith services are located nearby for your convenience.
What other retail stores are located near Lowe's on Pacific Commons Boulevard?
Nearby retail stores include dressbarn for women's clothing, Mattress Firm for furniture, Ulta Beauty for cosmetics and hair supplies, and Game Stop for video games and electronics.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.