Brand Certified
Lowe's Home Improvement
4.2(2242 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
16851 Sierra Lakes Parkway, Fontana, CA
92336, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(909) 350-7900
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-Fontana/1700
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fontana, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,242 reviews
5 stars
1,329
4 stars
473
3 stars
131
2 stars
92
1 star
217
- LGLakeisha Grisham4 days ago5.0Amazing! I had a slight issue when I went today with my discount and Vicki Took the time out of her busy schedule to literally assist me until the situation was rectified, and it took a good 20 mins, once the problem was solved she then walked me To the checkout, checked my items out and made sure the entire transaction was seamless and I had no further issues. I am very pleased! Definitely my new Lowe’s location! Service like this makes you WANT to spend money there! Thank you guys!
- XXXenite227Feb 26, 20263.0Been shopping here for years the parking and prices are always good. But if they keep it up with the solar people running you down trying to sell you scammy solar power leases, I'm going down the street to Home Depot from now on. The last FOUR times in a row I have been there the same lady (who initially always tries to sound like an employee) chased me down. I don't know what they are getting paid by the solar company but it's not worth harassing your customers.
- IVIsaac VitelaFeb 15, 20265.0I want to give a big thank you to Jose who helped me at self-checkout. They were very attentive and noticed I was struggling with an item before I even had to ask for help. Great customer service
- GGGilmer GrandeFeb 10, 20261.0Poor Assistance for Locked Tool – Wasted Time and Frustration. I stopped by the Lowe’s at 16851 Sierra Lakes Parkway in Fontana today (February 9, 2026) to purchase a specific tool that was in a locked security case in the aisle. I walked to the front to asked for help and I was told some one would come to help. I waited in the aisle for over 10 minutes hoping an employee would come by to help open the case—no one showed up, even though the store wasn’t overly crowded. I then walked to the front of the store again to ask for assistance. Four employees gathered around, but they all looked puzzled and unsure what to do. One of them told me he didn’t have permission to open the locked cases, and the person who did (likely a manager or designated associate) “could not be found” or wasn’t available right then. After several minutes of back-and-forth with no resolution, I ended up leaving without the tool I needed. This was incredibly frustrating, especially since I had already spent time locating the item and waiting patiently. I understand security measures for high-theft items, but there needs to be better training, more staff with access keys, or a quicker way to page the right person. This experience made shopping here feel inefficient compared to other home improvement stores. The store itself looked clean and well-stocked otherwise, but customer service in the tool department fell short today. Hopefully, this feedback helps improve things for future shoppers
- GLGuillermo LopezJan 30, 20265.0We first tried the Lowe’s in Redlands and, not to be disrespectful, we didn’t get much help and almost made a rushed decision out of desperation. I’m honestly glad that didn’t happen because we came here and Kevin was amazing. He took the time to ask the right questions, got exact measurements, and helped us find the perfect refrigerator for our space. He even showed us features we weren’t thinking about but absolutely needed—especially since our fridge sits next to a wall and the doors had to open a specific way. I’m extremely thankful for his help and highly recommend asking for Kevin. Thank you so much Kevin blown away by your customer service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Fontana, CA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, lumber, paint, power tools, and more, featuring brands like GE, Whirlpool, Samsung, Craftsman, Dewalt, and Kohler.
What are the store hours for Lowe's in Fontana, CA?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's in Fontana offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering the order number or logging into your MyLowe's account, and you will receive email updates about any changes.
What is the return and exchange policy at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in your Order History, while in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's in Fontana, CA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, windows, HVAC systems, and more to assist customers.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, Lowe's provides wheelchair accessible parking and onsite services to accommodate customers with disabilities.
Are there any nearby places where I can get propane near Lowe's Home Improvement in Fontana?
Yes, Blue Rhino Propane Exchange is nearby, which provides propane supply services convenient for Lowe’s customers needing propane for grills or other uses outdoors.
What dining options are available near Lowe's Home Improvement in Fontana?
Nearby restaurants include El Pollo Loco, Applebee's Grill + Bar, Subway, Panda Express, WaBa Grill, and Omokase Sushi, providing a variety of cuisines to enjoy before or after shopping.
Can I find pet care services near Lowe's Home Improvement in Fontana?
Yes, nearby pet care options include Petco, Vetco Vaccination Clinic, Vetco Total Care Animal Hospital, and Just Food For Dogs, which provide products and services for pet owners.
Brand Certified Facts from Lowe's Home Improvement
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