Management was pretty good for the most part. Sadly though, I have a different opinion about their manager after what happened this past weeks Friday. I sadly lost my storage units due to severe financial hardships that were not expected to happen before I could make payments to clear the liens. After the auctions of my two storage units, I was supposed to have been sent a refund check for the additional amounts over what was owed on the two units. I was told by the location manager that a check would promptly be made out after the buyer cleared the storage units. Later after the units were fully cleared, he changed his story to checks are made out and sent on the 10th of the following month. After waiting for the 10th of the following month, the check never arrived after a week of waiting patiently. So I contacted the manager once again who I then requested the phone number for corporate (Which is virtually impossible to get from Fast and Easy Storage) only to be told that he would contact them for me and get back with me asap. Well, after four hours and no communication from management whatsoever, I called him back myself to see what the holdup was. He stated that it being Friday after 4:00, corporate was closed for their weekend! How convenient for him, and them! Now it has been nine day's since my reimbursement was supposed to have been sent out leaving me to be disgusted with their unprofessional business practices! They have now cost me money in late fees ( That I don't have) for my other storage unit. I will now be demanding immediate payment on Monday May the 20th! I have lost all respect for the knuckleheads who run Fast and Easy Storage! Why can't your customers speak with a corporate manager?! Customer's beware. They are obviously not a caring or professional busines! Will not be recommended to others!
RG
RiseN Grind
Dec 31, 2022
1.0
Donβt have it advertised online that your open until 5:30pm only for customers to arrive to a CLOSED business ππ½ππ½ππ½
Frequently Asked Questions About Fast & EZ Self Storage
What are the operating hours of Fast & EZ Self Storage?
Fast & EZ Self Storage is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Fast & EZ Self Storage located?
It is located at 8448 Cypress Avenue, Fontana, CA 92335, USA.
How can I contact Fast & EZ Self Storage for inquiries?
You can contact them by phone at +1 909-350-8028 or by email at fontana@fastandezselfstorage.com.
What types of services does Fast & EZ Self Storage offer?
Fast & EZ Self Storage is a premier self-storage facility known for excellent customer service.
Is there an online resource to get more information or to contact Fast & EZ Self Storage?
Yes, you can visit their website at https://www.fastandezselfstorage.com or their contact page at https://www.fastandezselfstorage.com/contact.html.
What nearby accommodation options are close to Fast & EZ Self Storage?
Nearby accommodation options include Arrowcrest Villas, Arborgate Apartments, and WindrowsHomes. These may be convenient if you are visiting the area and need storage solutions while staying nearby.
Are there any nearby community centers or social venues near Fast & EZ Self Storage?
Yes, the Cypress Neighborhood Center and SPNJ Lodge 723 are nearby venues that offer community services and host events, which might be interesting to check out before or after your storage visit.
Which nearby parks are close to Fast & EZ Self Storage for outdoor activities?
Central City Park and Seville Park are nearby parks where you can enjoy outdoor activities near Fast & EZ Self Storage.
Can you recommend local dining options near Fast & EZ Self Storage?
Nearby dining options include Mariscos Puerto Nayari and El Rey Taco Grill, both serving Mexican and seafood dishes for a flavorful meal after your visit.
Are there nearby services for vehicle maintenance close to Fast & EZ Self Storage?
Yes, Bolger Bros Auto Repair and Vintage Coach offer automotive repair and restoration services near Fast & EZ Self Storage, convenient if you need vehicle maintenance while accessing your storage unit.