Extra Space Storage

4.9
964 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4245 Sunrise Blvd in Fair Oaks, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, security access to your floor only, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
4245 Sunrise Blvd, Fair Oaks, CA
95628, United States

Hours

Reviews

4.9
964 reviews
5 stars
908
4 stars
22
3 stars
7
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and professional, particularly highlighting employees like Kristina and Japoria.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Rate Increases

Several reviews expressed dissatisfaction with frequent and significant rate increases, leading to concerns about transparency and value.

Security Concerns

There are multiple reports of break-ins and inadequate security measures, causing significant distress among customers regarding the safety of their belongings.
  • MC
    Melissa Callahan
    Nov 25, 2025
    5.0
    Alex, was very helpful with walking me to my storage unit that was very nice of him because It would of taken me alot longer to figure out how to find my unit. I was very pleased with the customer service skills he was very professional thank you
  • EM
    Emily Moxley
    Nov 22, 2025
    5.0
    Christina is FAB!
  • AN
    Adri Nicolls
    Nov 14, 2025
    5.0
    I rented a unit then needed to change it and they were so good about it. Kristina was helpful, pleasant and efficient, she made the change smooth so I could get started. Thank you Kristina you rock!
  • KW
    kelly Whitcanack
    Nov 4, 2025
    5.0
    Extra space was so great. Paying to store stuff I hardly use wasn’t something I was looking forward to, but extra space met my needs with helpful friendly service. The facility on sunrise was very clean and convenient for me, The office staff was so helpful during my move-out, the price was very affordable and with the promotions they offer I know if I need to store things in the future this will be my place.
  • EM
    Ed McCarty
    Oct 15, 2025
    1.0
    Watch their rates. I got my unit for $65 initially w/o being told this was a move in special rate and would be raised to a certain amount and within 1 year my rate was raised twice to $129 first time and second time it was $148...They get you in and raise rates very quickly. I was told it is because of market values. Not good business to me!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.