Extra Space Storage

4.9
819 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3516 San Pablo Dam Rd in El Sobrante, CA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, lifts available, parking spaces, personal access hour, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3516 San Pablo Dam Rd, El Sobrante, CA
94803, United States

Hours

Reviews

4.9
819 reviews
5 stars
775
4 stars
21
3 stars
8
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Lesea, Sarah, and Rene, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.

Facility Condition

The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Reservation Issues

Some customers experienced problems with the online reservation system, including units being unavailable despite prior confirmation.

Pricing Concerns

While many found the pricing fair, there were complaints about unexpected price increases after a short rental period.
  • AA
    amber A
    2 days ago
    5.0
    I didn't have any bad experiences while using this facility. Lisa was great, storage was kept clean, and easy access to my unit. I highly recommend using them
  • JB
    J B
    4 days ago
    5.0
    I wanted to take a moment to express my gratitude for Leesa's assistance during my move-in and move-out process for my storage unit. While communication can sometimes lead to misunderstandings, her kindness and support truly stood out. Stay awesome Leesa!
  • KG
    karen garcia
    Jan 1, 2026
    1.0
    On 12/10/25 there was a break in and there were attempts to break into the units. My unit was one of them and luckily nothing was taken (only bent the door). Extra storage hired people to fix the doors the people fixing the doors took all of my partners expensive tools and items we kept in there. You can’t trust to keep your items safe here!!! LISA the Manager would not provide her name or corporate number to us. She would not help us figure out the situation and showed no care for the fact that items were taken. She said there are no cameras in the facility. No cameras in a place where people keep their belongings? Thats insane. You can’t rely or trust the people running this facility.
  • GM
    genove martinez
    Dec 31, 2025
    5.0
    Exelent space, affordable, Exelent customer service in my experience 100% recommend
  • HB
    Honey Bee
    Dec 22, 2025
    5.0
    Great Customer Service. Fast and Exceptional Service. Nice and welcoming environment. Lesea Benitez - Agent of the day

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.