Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 999 E Bayshore Rd in East Palo Alto, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,126 reviews
5 stars
1,061
4 stars
35
3 stars10
2 stars4
1 star16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kirk received consistent praise for his exceptional customer service, being described as helpful, friendly, and professional.
Facility Condition
The storage facility is noted for being clean, secure, and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with significant price increases after initial rental agreements, indicating a potential issue with pricing transparency.
Overall Experience
Many customers reported a smooth and pleasant experience with the rental process, highlighting the efficiency and support provided by the staff.
- PRPedro ReyesJan 5, 20265.0i like the profecional service
- DFdarlyn francoDec 27, 20255.0Kirk was an excellent person very kind. I will recommend you to come and rent your storage here!!!
- MMMannyDec 22, 20255.0Kirk was such a big help. He got us situated with the perfect unit for our needs. Thanks again!
- MMMatthewDec 20, 20255.0Kirk was extremely knowledgeable and helpful. Overall, it was a very pleasant experience.
- AJAJ JDec 16, 20255.0Kirk was super helpful to help with move in and move out! Very communicative and helped me with my account as well!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage is a convenient storage solution for residents in Palo Alto.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of University Ave and Willow Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in East Palo Alto?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up access, non-climate controlled units, and vehicle storage options like RV and boat storage.
What payment options are accepted at Extra Space Storage?
Payments can be made using American Express, Apple Pay, cash, check, Discover, invoice, MasterCard, and Visa.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies including boxes for purchase online and at their facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at extraspace.com with current promotions like up to 40% off when you rent online.
Are there any special security features at Extra Space Storage?
Yes, the facility includes electronic gate access, video surveillance, and a live on-site manager for exceptional security.
Is Extra Space Storage located near any landmarks or major intersections?
Yes, it is located at the corner of University Ave and Willow Rd in East Palo Alto, CA.
What nearby places can I visit before or after storing my items at Extra Space Storage?
Nearby, you can visit Oakwood Market for groceries, STANFORDFLORALDESIGN.com for flowers and gifts, or enjoy services at various local churches like St John Missionary Baptist Church.
How can nearby transit or services help me access Extra Space Storage?
Nearby professional services such as University Towing and Road Service and Metro PCS can assist with vehicle needs or communication while you access storage solutions.
Are there any recreational or health-related places near Extra Space Storage?
Yes, HASfit gym and Lori Gortner LMFT health services are nearby, offering opportunities for fitness and wellness around your storage visits.