Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Dublin, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,518 reviews
5 stars
676
4 stars
408
3 stars
142
2 stars
64
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being rude, unhelpful, and unresponsive to customer needs.
Product Returns
Customers expressed frustration with the return policy, citing difficulties in returning items and unhelpful staff during the process.
Staff Knowledge
While some customers praised individual staff members for their knowledge and helpfulness, many others reported a lack of assistance and engagement from employees.
Store Organization
The store was generally noted for being clean and well-organized, making it easier for customers to find what they needed.
Mixed Experiences
Some customers had positive experiences with specific employees, while others faced significant issues, indicating inconsistency in service quality.
- GBGeorge Bremer4 days ago1.0We bought a Whirlpool refrigerator at end of November and it stopped cooling 2 weeks later. Lowe’s won’t replace the refrigerator and Whirlpool won’t replace it without Lowe’s requesting replacement. Lowe’s keeps giving us the run around and not being helpful. We have talked to many Lowe’s store managers & customer service and also talked to Whirlpool . 4 weeks without a refrigerator and still getting the run around from Lowe’s. Don’t buy any major appliance from Lowe’s, they are scammers and completely worthless to help you if something goes wrong. We also were convinced to buy Lowe’s extended warranty because Lowe’s said it would help get a new refrigerator but nope…scammers.
- RCRachel CoxJan 3, 20265.0Thank you Pedro and Christian!
- HHHFDec 15, 20255.0This review is only for Jose in the appliance department. Honestly if it wasn’t for Jose I don’t think I’d shop at Lowe’s again. He heard the problem I was having and went above and beyond to help out when the store manager seemed like he could care less about my problem. Jose thank you again for all your help. If you are buying appliances go see him at Dublin Lowe’s. Jose knows what customer service is all about.
- SGS GDec 9, 20251.0I was told I couldn't return an item I had bought the same day. The reason given was because the box didn't "look" the same, so they assumed I opened the item. I never did open it until I was inside Lowe's to return it. NOTHING was unpacked from the box. It could have been sold 30 seconds later at full price. No wonder this place has less than 4 stars. I will make sure to go to good old orange from now on, it's worth the extra 5 minutes it takes me to get there instead of this Lowe's. If an item comes into a retailer for return, and it's in "resellable" condition for full price (not used, nothing missing, packaging is intact, etc...) then there's no GOOD reason they can't &/or shouldn't take it back.
- AAADec 3, 20251.0Really poor customer service experience at Lowe's. Lowe's app showing price of a tool at $99, store management unwilling to offer that price. Not able to order online because Lowe's app shows the product isn't in stock but it clearly is. Management should honor their own prices but they sent me away instead. Either fix your inventory so I can order pickup or match the price. Very unprofessional. I worked with Mr. Showalter See the deal posted below says it's available until Jan 31st. I buy lots of product at Lowe's and I've never been told sorry take a hike about honor their own price, very poor way to treat a good customer.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Dublin, CA offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, garden equipment, grills, lumber, kitchen and bathroom remodeling items, and more.
What services does Lowe's provide for installation?
Lowe's provides various installation services such as appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks, smart home systems, tile flooring, toilets, vanities, vinyl flooring, washers, dryers, water filters, windows, roofing, fences, and flooring installation.
What are Lowe's Dublin store hours?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, for example, closed on Thanksgiving (11/27/2025) and Christmas Day (12/25/2025).
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. You will receive email updates if your order status changes.
What nearby places can I visit before or after shopping at Lowe's in Dublin?
Near Lowe's Dublin store, you can visit several restaurants and cafes such as Tandoori Pizza, Café i-tea, and The Banana Garden for a meal or refreshment, making your visit more enjoyable.
Are there nearby services that can complement my visit to Lowe's?
Yes, nearby services include Minute Key for key and locksmith services, Experts Garage Door Repair Installation Process for garage door services, and Lois Alteration & Design for appliance repair and furniture assembly, which can complement your home improvement projects.
Is there a propane exchange service near Lowe's in Dublin?
Yes, the Blue Rhino Propane Exchange is located nearby and provides propane exchange services, which can be convenient if you are purchasing grills or outdoor equipment at Lowe's.
What are some payment methods Lowe's does NOT accept?
Lowe's does not accept mobile NFC payments and does not require cash only; they accept major credit cards and checks.