Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Covina, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,704 reviews
5 stars
1,030
4 stars
349
3 stars
146
2 stars
59
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for being helpful and friendly, while others are reported as rude or unprofessional.
Staff Availability
Customers frequently noted difficulty in finding staff for assistance, leading to frustration and long wait times.
Product Quality
Concerns raised about product quality and warranty issues, particularly with appliances.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Management Issues
Several reviews indicated dissatisfaction with management practices, particularly regarding staff training and customer service policies.
- HHHumberto6 days ago5.0We got a curb pick up and was quick, Great Service by Lowe's
- MCMarcus J CarterJan 5, 20265.0Found what I was looking for. Wide selection of nuts and bolts.
- ISInez SosaJan 4, 20264.0Acceso fácil, aunque en la atención al público hay algunas fallas.
- ADAnthony DelgadoDec 19, 20251.0Seems as though upper management hasn’t done much on manager Damien Colin posting his work life on social media. Although it seems harmless, sharing associates work life doesn’t appear to be appropriate. Not to mention, I would assume this takes time away from his own work when this occurs on company time.
- DGDavid GutierrezDec 13, 20255.0Love home Depot, but here is slightly greater quality products, cleanliness, and not as full with people making staff a more eager to help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Covina, CA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Covina?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed.
Does Lowe's in Covina offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's Covina store?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates.
What payment methods are accepted at Lowe's Home Improvement in Covina?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer installation services for appliances and home improvement products?
Yes, Lowe's provides installation services including appliances, cabinets, flooring, lighting, HVAC, roofing, and more.
Are there any recycling services available at Lowe's Covina?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries.
How can I get propane for grilling near Lowe's Covina?
Blue Rhino Propane Exchange is nearby, offering convenient propane exchange for your grilling needs.
What dining options are available near Lowe's Home Improvement in Covina?
Nearby you can find several eateries including Flower Beans coffee shop, Yogen Früz desserts, Subway sandwich shop, and Aladdin Jr. Restaurant and Cafe for Mediterranean cuisine.
Are there any entertainment or shopping centers close to Lowe's Covina?
Yes, Covina Town Square is nearby, offering shopping, public plaza space, and entertainment options. AMC Covina 17 cinema is also close for movie outings.