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Frequently Asked Questions About Covina Self Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for Covina Self Storage?
You can access the storage facility gates daily from 7:00 AM to 7:00 PM.
When is the Covina Self Storage office open for customer service?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any items I am not allowed to store at Covina Self Storage?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
How do I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available.
Do I need to sign a long-term lease at Covina Self Storage?
No, storage units are rented on a month-to-month basis with no long-term obligations.
Can I view the storage facility before renting a unit?
Yes, stop by during office hours for a complimentary tour provided by the professional storage team.
Is it possible to reserve a storage unit online without paying upfront?
Yes, online reservations are hassle-free and do not require any credit card holds. You can reserve your unit online today.
Are there automotive services near Covina Self Storage?
Yes, nearby automotive services include Arrow Smog And Auto Sales, Arrow Smog Test Only, Hye Tech Auto Repair & Diagnostic, and VMS Auto Collision Center, which can assist if you need vehicle repairs or emissions tests.
Where can I find dining options close to Covina Self Storage?
Nearby you can enjoy Mexican cuisine at Ray's Tepeyac or Pepe's Finest Mexican Food, perfect for a meal before or after your storage visit.
Are there any retail stores near Covina Self Storage for shopping convenience?
Yes, nearby retail stores include T Shirts Factory Outlet for clothing, A Vintage Walk for antiques and thrift shopping, and Beyond Party Supplies & Toys for party and costume needs.