Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Cotati, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,574 reviews
5 stars
725
4 stars
398
3 stars
157
2 stars
84
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently reported issues with product availability, particularly with items listed online that were not in stock at the store.
Store Experience
The store is generally well-stocked and clean, with a good variety of products, but some customers found it difficult to locate items.
Delivery Issues
Several reviews highlighted problems with delivery and order fulfillment, including delays and difficulties in returning items.
Positive Staff Interactions
Many customers appreciated the friendly and knowledgeable staff, particularly in specific departments like appliances and gardening.
- PBpat boonJan 8, 20264.0Many thing have here
- TATadeo AltamiranoDec 16, 20255.0YA SABEN QUE LOWE'S LO TIENE TODO. A LOS MEJORES PRECIOS.
- MMMaidenvoyager1Nov 25, 20252.0Drove to this Lowe's from Santa Rosa for tile that appears on their website. I ask an associate to show me the tile. He says they don't have it anymore. I asked if they're getting it and he says no. I asked him why it's on their website. He says some stores have it, then walks away. I had to chase him down and ask several other questions to find out that I could order it from another store and pick it up at this store or have it delivered, but I wouldn't actually know what it looks like until it arrived. Then I saw the tile displayed on the wall, which he also didn't point out. Pretty much the same thing for another tile on their website--he said they used to have it, but they don't now.
- SSSara SantosNov 21, 20255.0My grandma and I went it in so that we could get a board cut for some arts and crafts. The lovely woman was so helpful with everything. She was kind and sweet and made us feel like a priority. She had a line of people who needed her to cut and the store was calling her to help out and she was calm and got it all done. I wished I would have gotten her name, she was amazing!!!! 10/10 for her service.
- WHWes HarrisNov 4, 20254.0Absolutely enormous store with aisles so wide you could drive a compact car through them. This Lowe’s in Cotati feels like heaven for anyone into home projects or accidentally spending $400 when you only needed a lightbulb. The variety here is top tier. Every big name brand you could want is on the shelves, from power tools to paint to patio furniture. It’s like a red carpet of hardware celebrities waiting to fix your house and empty your wallet. And the seasonal section? Wild. Halloween and Christmas decorations were out at the same time like some festive fever dream. Skeletons mingling with Santas, Jack Skellington hanging out with Rudolph, and more name brand Disney stuff than you’d expect. Staff were helpful and actually knew where things were, which shouldn’t be rare but somehow is. They got me sorted without sending me wandering through plumbing purgatory. Honestly, it’s a solid spot. Way better vibe than that “other” big orange place down the road. Go blue.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cotati?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, hand tools, lighting, lawn mowers, paint, patio furniture, plumbing, storage, tools, washers & dryers, and more.
What are the store hours for the Cotati, CA Lowe's?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Cotati offer delivery and in-store pickup services?
Yes, Lowe's Cotati offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You’ll also receive email updates for any changes to your order status.
What payment methods are accepted at Lowe's Cotati?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Cotati provide installation services?
Yes, Lowe's offers a wide variety of installation services including appliances, flooring, blinds, cabinets, countertops, decking, lighting, HVAC, windows, doors, and more.
Are there tax-exempt purchase options available at Lowe's?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in-store.
Is Lowe's located near any locksmith services for added convenience?
Yes, Lowe's Cotati is near minuteKEY and Minute Key locksmith services, which can be useful if you need key duplication or lock services while shopping at Lowe's.
What home service providers are nearby that customers might consider after visiting Lowe's?
Nearby home service providers include Exterior Project Services for home repairs and Experts Garage Door Repair Installation Process, offering garage door installation and repair services.
Are there food or wellness options close to Lowe's in Cotati?
Yes, near Lowe's you'll find places like China Village for dining and Mercy Wellness for holistic health and pharmacy services, ideal for a meal or wellness needs before or after shopping.