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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Costa Mesa?
The access hours for US Storage Centers at 1880 Whittier Ave, Costa Mesa, are 6:00 AM to 9:00 PM every day of the week.
When is the office of US Storage Centers open?
The office is open from 9:30 AM to 6:00 PM Monday through Friday, 8:30 AM to 5:00 PM on Saturdays, and is closed on Sundays.
What items are prohibited from storage at US Storage Centers?
Items that cannot be stored include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
How can I pay for my storage unit at US Storage Centers?
Payments can be made in person, online, by phone, or via mail, with options including checks, VISA, and Mastercard. Automatic payments are also available.
Do I need to sign a long-term lease at US Storage Centers?
No long-term obligations are required; rentals are on a month-to-month basis.
Are there moving supplies and locks available at US Storage Centers?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience.
Can I reserve a storage unit online at US Storage Centers?
Yes, you can rent or reserve your storage unit online from the comfort of your home with no credit card holds required for reservations.
What nearby accommodations might be convenient if I'm visiting US Storage Centers?
Newport Palms is a nearby landmark and accommodation that visitors might consider when staying near US Storage Centers.
Are there any nearby salons or beauty services close to US Storage Centers?
Yes, Jordan Johansen Salon, a beauty salon and barber, is located nearby, perfect for a visit before or after your storage needs.
What recreational or park areas are near US Storage Centers for leisure?
Marina View Park, offering a park and playground, is nearby and a great option to enjoy some leisure time during your visit.