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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during access hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers on weekdays?
US Storage Centers is open Monday through Friday from 9:00 AM to 6:00 PM.
Is US Storage Centers open on Sundays?
No, US Storage Centers is closed on Sundays.
What identification is required to rent a storage unit?
A government-issued photo ID, such as a driver's license, state ID, or passport, is required. Military customers may need to provide additional information.
Can I move in to a storage unit any time during the day?
You can move in anytime during access hours, provided a storage space that meets your needs is available.
Are there any items prohibited from being stored at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about specific items.
What payment methods are accepted at US Storage Centers?
They accept checks, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Does US Storage Centers require a long-term lease?
No, rentals are on a month-to-month basis with no long-term obligations.
Are storage unit reservations free and is a credit card hold required?
Reservations can be made online hassle-free without any credit card holds required.
What are some nearby amenities around US Storage Centers?
Nearby places include Costa Mesa Storage Plus Mail Center for mail services, U-Haul Neighborhood Dealer for truck rentals, and Newport Villas, a notable landmark and historical building.
How can nearby businesses like U-Haul Neighborhood Dealer help me during my storage experience?
U-Haul Neighborhood Dealer offers truck rentals nearby, making moving your belongings to or from your storage unit more convenient.
What local services near US Storage Centers could assist with home maintenance?
A Good One Handyman Services and Home Maintenance and HP Commercial Roofing Pro Costa Mesa are nearby and can help with plumbing and roofing needs respectively.