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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
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To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Costa Mesa?
US Storage Centers in Costa Mesa is open Monday through Friday from 9:30 AM to 6:00 PM, Saturdays from 8:30 AM to 5:00 PM, and closed on Sundays. However, access to storage units is available daily from 6:00 AM to 10:00 PM.
Can I move in to a storage unit any time?
You can move in anytime during office hours if there is an available storage space that meets your needs.
What items are prohibited from storage at US Storage Centers?
Liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed to be stored. Please contact the facility if you have questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, US Storage Centers rents on a month-to-month basis, so no long-term lease is required.
What forms of payment are accepted at US Storage Centers?
Payments can be made by checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Do you sell locks and moving supplies?
Yes, locks are sold at the facility along with boxes and other moving supplies for your convenience.
Can I reserve a storage unit online and do I have to pay to reserve it?
Yes, you can reserve a unit online easily without any credit card holds. Reservations can be made on the US Storage Centers website.
Is US Storage Centers located near any shopping centers?
Yes, US Storage Centers is near South Coast Plaza, a popular shopping center where you can shop before or after visiting the facility.
Are there any nearby car rental agencies near US Storage Centers?
Yes, nearby car rental options include AVR Van Rental Orange County, Enterprise Rent-A-Car, and Crown Royalties, which can be convenient for moving or transporting your belongings.
What automotive services are available near US Storage Centers?
Several automotive services are close by, such as Smog & More for emissions and repairs, Meineke Car Care Center, Costa Mesa Collision and Auto Painting, and Newport Mesa Auto Body and Repair for auto body and detailing services.