Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Costa Mesa?
US Storage Centers is open Monday through Saturday from 9:30 AM to 6:00 PM, and closed on Sundays. However, gate access is available daily from 6:00 AM to 9:00 PM.
Can I rent a storage unit at US Storage Centers any time during office hours?
Yes, if a suitable storage unit is available, you can move in anytime during office hours.
What items are not allowed to be stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
Are there any long-term lease obligations when renting a unit?
No, rentals are on a month-to-month basis with no long-term commitments.
What forms of payment are accepted at US Storage Centers?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Does US Storage Centers sell moving supplies and locks?
Yes, they sell boxes, moving supplies, and locks for customers' convenience.
Is it possible to reserve a storage unit online?
Yes, you can reserve or rent a storage unit online easily without any credit card holds.
What nearby automotive services are available around US Storage Centers?
Nearby automotive services include Monaco Wheel Restoration, Skywraps for automotive repairs, and Costa Mesa Wheel Repair specializing in wheel and rim services. Customers can address vehicle needs before or after visiting the storage facility.
Are there any nearby places where I can find moving or transportation assistance?
Yes, U-Haul Neighborhood Dealer nearby offers truck rentals which can be useful for moving your items to or from the storage center.
What nearby places offer home goods and decor that I might check out when visiting the area?
HTGT Furniture and Here Today Gone Tomorrow (HtgT Furniture) are nearby stores offering home goods and decor, perfect for shopping before or after your storage visit.