La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their patience and lack of pressure during the sales process.
Product Quality
Many reviews noted the high quality and comfort of the furniture, with specific mentions of recliners and loveseats meeting customer needs.
Delivery Experience
The delivery service received positive feedback for being timely and professional, with many customers expressing satisfaction with the handling of their furniture.
Sales Process
The sales process was described as easy and efficient, with several customers appreciating the personalized assistance and product knowledge of the sales associates.
Negative Experience
A few customers reported issues with store hours and unresponsive staff, indicating a need for improvement in customer engagement during busy times.
SW
Steve Wms
6 days ago
5.0
My third Lazy Boy chair from this business. Excellent service, friendly staff, very positive experience. Highly recommended.
JQ
Justin quenga
Jan 6, 2026
5.0
I worked with Dillon and had a great experience. He was very knowledgeable and patient while we took our time deciding on what style and color recliner we ultimately chose. Definitely recommend this LZB location.
GM
Gretchen E. Moyer
Jan 5, 2026
5.0
I found the staff friendly and helpful. There was a large selection of different pieces of furniture on the floor. My sales person made it easy for me to understand the different options for the sofa I was looking for.
JB
Jen Brown
Jan 4, 2026
5.0
The folks at the La-Z-Boy store in Costa Mesa were great... especially Jonathan who was very patient with my indecision on which chair to purchase. He was knowledgeable and friendly in my pursuit of the best chair!
CT
Carol Thompson
Dec 17, 2025
5.0
Our salesperson, Alondra, was very friendly and helpful, showing us a number of styles that fit our description. The sales process was fast and easy.