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Frequently Asked Questions About AA New Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for AA New Storage?
AA New Storage access hours are from 7:00 AM to 8:00 PM every day of the week.
What are the office hours for AA New Storage?
The office hours are Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 8:00 AM to 4:30 PM, and closed on Sundays.
Can I store hazardous or perishable items at AA New Storage?
No, items such as liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed to be stored.
What documentation do I need to rent a storage unit?
You need to provide a government issued photo ID such as a driver's license, state ID, or passport. Military customers may need to provide additional information.
How can I make payment for my storage unit rental?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available.
Are there long-term lease obligations at AA New Storage?
No, rentals are on a month-to-month basis with no long-term obligations.
Does AA New Storage sell moving supplies and locks?
Yes, boxes, moving supplies, and locks are available for purchase on-site for your convenience.
Can I visit AA New Storage to tour the facility without renting a unit?
Yes, you can stop by during office hours and receive a complimentary tour from the professional storage team.
What nearby places can I visit before or after my storage visit at AA New Storage?
You can visit RoyalShave for a haircut or grooming services, check out Zeus Beard for beauty supplies, or shop for shoes at FootFitter and Shoe and Foot Care, all conveniently nearby.
How can nearby storage facilities like US Storage Centers help me?
If AA New Storage does not have the unit size you need, you might consider US Storage Centers nearby as an alternative option for your storage needs.