Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress from your store?

Accepted Answer

Yes, our mattresses fit most standard bed furniture and frames. For best support, place the mattress on a firm, flat surface or a foundation with slats at least 3 inches wide and no more than 4 inches apart.

Question 7

How will my new Tempur-Pedic mattress be delivered?

Accepted Answer

Most mattresses arrive with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud ships compressed to your door via UPS without setup or old mattress removal.

Question 8

What distinguishes the Medium and Medium Hybrid Tempur-Pedic mattresses in feel?

Accepted Answer

Medium Hybrid mattresses combine our TEMPUR material with a coil system, offering pressure relief with added bounce and a slightly softer feel compared to non-hybrid Medium mattresses.

Question 9

Do you offer mattresses customized for RVs, boats, or planes?

Accepted Answer

Yes, we provide customization through our authorized partner. Having your custom dimensions ready helps expedite the process. Call 888-811-5053 for assistance.

Question 10

Can I purchase replacement covers for my Tempur-Pedic mattress?

Accepted Answer

Replacement covers are available for mattresses with removable covers. Order online for current models or get help in-store for older models.

Question 11

What are your store hours for visiting the Tempur-Pedic Flagship Store in Corte Madera?

Accepted Answer

We are open Monday to Friday from 10 AM to 8 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 6 PM.

Question 12

What payment options does the Tempur-Pedic Flagship Store accept?

Accepted Answer

We accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.

Question 13

Is the Tempur-Pedic Flagship Store wheelchair accessible?

Accepted Answer

Yes, the store has wheelchair accessible entrances and parking to accommodate all customers.

Question 14

What nearby stores can I visit while shopping at the Tempur-Pedic Flagship Store?

Accepted Answer

Nearby you can visit Apple Corte Madera for electronics, Banana Republic for clothing, and Scandia Home for bedding and bath products. These are great places to explore before or after your visit.

Question 15

Are there fitness or leisure options near the Tempur-Pedic Flagship Store?

Accepted Answer

Yes, F45 Training gym is nearby for fitness, and Teavana offers a relaxing tea room experience, perfect for a break after shopping.

Question 16

Where can I find children's toys when visiting the Tempur-Pedic Flagship Store?

Accepted Answer

A Child's Delight! is a nearby toy store, making it convenient to shop for kids' toys along with your mattress needs.

Tempur-Pedic Flagship Store

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