Brand Certified
Lowe's Home Improvement
4.2(1674 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
17789 Castleton Street, City Of Industry, CA
91748, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(626) 217-1133
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/CA-City-Of-Industry/1872
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in City Of Industry, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Lowe's Home Improvement
17789 Castleton Street, City Of Industry, CA
91748, United States
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.2
1,674 reviews
5 stars
964
4 stars
385
3 stars
127
2 stars
52
1 star
146
- ACAlex Chang4 days ago1.0I had stopped by the store to place a delivery order for some retaining wall bricks and a few dozen bags of mulch. I asked the associate for a Saturday delivery, and he confirmed. Fast forward to that following Friday, at 7:30AM I get a knock on my door and the delivery truck was there with the forklift halfway up my driveway. The night prior, I got text messages saying that my order was out for delivery on Fri 2/20, and I tried to change the order but could not. The delivery driver was unapologetic about delivering that early (the text messages had suggested that the delivery would be after 12PM that day) and I had no choice but to accept it. When I went to the store, the assistant manager basically said there was nothing they can do other than "communicate with our 3rd party delivery vendor" because once the order was picked up, they could not do anything to fix it. I've bought many many things for delivery from Home Depot before, and they've never made an error and use their own branded truck. Safe to say this is the first and LAST time I will use Lowes for delivery, as their 3rd party delivery service is unreliable and unprofessional.
- JSJay SMar 5, 20261.0They have a key making machine that doesn't even work. They dont refund you either. They just say to call the number on the machine. When you call the number they just try and bullshit you
- ASallen smithMar 1, 20265.0Organized, clean just like other Lowes Friendly staff
- ALAllen LiuMar 1, 20264.0总是不知道他跟homedept的区别
- JZJason ZhangFeb 5, 20261.0I am writing to file a formal complaint regarding my recent in-store experience with a store manager named Nick. During my visit, I requested a price match for a brand-new DeWalt circular saw that was being sold for $144 by the official DeWalt Store on Amazon. The item was new, in stock, and sold directly by DeWalt, which I understand to be a qualified retailer under Lowe’s price match policy. Manager Nick refused to honor the price match. When I asked for the reason, his response was that matching the price would mean he “would not make any profit,” which I found to be an inappropriate and unprofessional explanation. Personal profit considerations should not be used as a reason to deny a customer request that appears to fall within company policy. I was not treated with professionalism, nor was Lowe’s price match policy clearly or respectfully explained. This interaction left me disappointed, as I expect managers to represent Lowe’s policies accurately and communicate with customers in a professional manner. I am requesting that this situation be reviewed and that I receive clarification regarding Lowe’s official price match policy when the item is sold new by a manufacturer’s official store on Amazon. I would also appreciate appropriate follow-up regarding the conduct of the manager involved.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers hardware products, construction needs, paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and more, along with installation services for various home improvement projects.
What are the store hours for Lowe's Home Improvement in City of Industry, CA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on Thanksgiving Day and Christmas Day.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns from online purchases can be started via your Order History online, while in-store returns require proof of purchase at the customer service desk.
Are there any nearby places where I can get key and locksmith services near Lowe's?
Yes, several Minute Key locations offering key and locksmith services are nearby, which can be convenient if you need to get keys copied during your visit to Lowe's.
Where can I exchange propane tanks near Lowe's Home Improvement?
Blue Rhino Propane Exchange is nearby, making it easy to swap out propane tanks if you're shopping for grills or outdoor kitchen supplies at Lowe's.
What dining options are available close to Lowe's in City of Industry?
Golden Corral Buffet & Grill is nearby, providing a convenient place to eat before or after shopping at Lowe's.
How can nearby banks support my purchases at Lowe's?
American Continental Bank is close to Lowe's, which could be helpful if you need financial services or ATM access while shopping.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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