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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Citrus Heights, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
2,762 reviews
5 stars
1,275
4 stars
622
3 stars
317
2 stars
145
1 star
403
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Product Availability
Customers noted issues with product availability and stock levels, leading to frustration during shopping experiences.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, causing stress and dissatisfaction among customers.
Store Environment
The store is generally described as clean and well-organized, but some customers experienced long wait times and inadequate staffing.
Pricing Concerns
Customers expressed concerns about pricing, with some feeling that Lowe's is becoming increasingly expensive compared to competitors.
- GJGeery JeffsJan 3, 20265.0Chuck is awsome and management they rock thank you guys
- JOJordan OConnellDec 24, 20251.0Entered my number in for my military discount at self checkout. The lady said that item isn’t discounted and took off my discount.
- JGJane GrayDec 15, 20251.0Could NOT reach a store associate - a LIVE person. I called 6 times about a induction range I received that's not working. 1st call - tried to call appliances to find out about when I can return a major appliance - AI is not set up to talk to anyone about that. 2nd call - I chose product service. The options did not include Whirlpool which is the range I purchased last Tuesday and when I got through to one of the options, they simply said they were a manufacturer (INEPT programming????!!!!!) 3rd call - 20 minutes of ringing - stop- put back on ringing - NEVER EVER ANSWERED. 4th call - same as 3rd call. It's evident that you cannot talk to a person. This situation is SOOOOOOO frustrating that I predict someone (not me) is going to walk into the store with a gun. It's not okay to not answer the phone. I finally called the National Lowes phone number and they determined that the appliance is defective and it needs to be replaced. 2 hours of trying to resolve an issue and props to Lowes main customer service for getting an exchange for me tomorrow, but IRONY of IRONIES - the survey after that call shut off prematurely. Also, pissed about the fact that I purchased a 3 year warranty from Lowes on the induction range and I got absolutely NO INFORMATION on whom to call because that would have been my first call. I hate AI and I worked in tech for 20 years. FRUSTRATING is an understatement.
- KRKaitlyn RobertsDec 15, 20255.0Bought a little baby pine tree and were incredibly satisfied with the hardware and cleaning options available at this location.
- JMJose “MENA” MenaDec 6, 20251.0Be careful with this company. I bought stove, washer, dryer… during the Thanksgiving holidays. The whole process has been a nightmare. First they rescheduled my delivery and then they tell me, I bounce the payment after they were the ones the send the money back. Finally delivery date gets here, and the delivery people tell me they don’t know how to installed it. So, today I get another set of individual to come install it. They tell me the machines are the defected. I call Lowe’s … and they tried to brush me off and tell me they can just refund my money. On the mean time they already took my old washer/dryer that work. I tell them no… they need to keep their end of the bargain and deliver my stuff. Now I get to wait another week to find out if I will have a washer / dryer. This experience has wasted my time and stress me out. I so done. Just need this people to give me what I pay for. I called the number. You guys have picked up your defected machines and no one there can tell me when I will get my refund and the amount. I don’t understand why now I gotta wait for the people you hired to come pick them up. I mean you saying if they loose then?.. I am responsible? I don’t understand why my refund is not been process.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, paint, flooring, plumbing, tools, outdoor equipment, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, and Kobalt among others.
What are the store hours for the Lowe's in Citrus Heights, CA?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with adjusted hours.
What services does Lowe's Home Improvement provide?
Lowe's offers services such as appliance installation, carpet and flooring installation, blind and shade installation, deck and fence installation, HVAC and generator installation, and many more home improvement services.
Does Lowe's provide in-store pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Citrus Heights, CA?
Lowe's is located at 7840 Greenback Lane, Citrus Heights, CA 95610, United States.
Are there any nearby places that can help me with key and locksmith services when I visit Lowe's?
Yes, multiple Minute Key locations and KeyMe Locksmiths are nearby, providing convenient access to key and locksmith services near Lowe's.
Where can I find places to eat near Lowe's Home Improvement in Citrus Heights?
Nearby dining options include Sac Tacos, Yetzi Tacos, and Noodles & Company, where you can enjoy fast food and international cuisine before or after shopping at Lowe's.
Which stores near Lowe's offer options for home décor and furniture shopping?
Near Lowe's, you can visit World Market, Cost Plus World Market, and HomeGoods for a variety of home décor, furniture, and lighting options to complement your home improvement projects.