Brand Certified
Lowe's Home Improvement
3.8(3023 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
7840 Greenback Lane, Citrus Heights, CA
95610, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(916) 728-7800
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-Citrus-Heights/1540
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Citrus Heights, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.8
3,023 reviews
5 stars
1,405
4 stars
649
3 stars
340
2 stars
166
1 star
463
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the wide selection of products, but there are frequent complaints about items being out of stock or difficult to find.
Store Organization
The store is generally described as clean and well-organized, although some customers report difficulty in locating items due to inadequate staff assistance.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including missed deliveries and poor communication regarding appliance orders.
Checkout Experience
Many customers express frustration with self-checkout processes and long wait times due to insufficient staffing at registers.
- JJJonathanFeb 22, 20265.0This Lowe's in Citrus Heights has a good selection of home improvement supplies for any project. I stopped in for a deadbolt lock and rekey. The staff was very helpful and knowledgeable - they directed me quickly to where things are and answered my questions. The store is well-organized and stocked with everything from tools to building materials to appliances. Whether you're tackling a major renovation or just need a few supplies for a quick fix, this location has you covered. A reliable go-to for home improvement needs!
- KPKeely PFeb 21, 20265.0Patrick was a literal angel, he saw me struggling with my 3 year old in self checkout he stopped what he was doing and came to help me ring up all my items (there was a good amount ) never once did he seem bothered or like my son was a inconvenience. He was so helpful and took it upon himself to just step in and help me. Thank you SO MUCH Patrick, that help meant more than you’ll will ever know !
- RRRaymond RobertsFeb 8, 20261.0I waited for assistance to buy shower doors. a employee even tried to call someone to help but nothing. Super disappointed. I will go to west sacramento. Always get great service there.
- TNThor NielssenJan 25, 20262.0I want to like Lowe's because they have so many products and a nice clean shop, but it takes an act of congress to get anyone to help you in any section of the store. The PA is constantly going off for the paint counter, lumber area, etc. for customers waiting, and the only time I was approached during my 40-minute stay in the tile section was by someone trying to sell me gutters. I don't know if it's a staffing issue or if customer service just isn't a focus, but I left empty-handed for the third time in as many months - not because they didn't have what I needed, but because I didn't know where certain things were and I had questions about specific tile adhesives, but there was nobody around. It's days like this that drive people like me to just shop online (and not from the Lowe's website).
- DMDave McDonnellJan 20, 20261.0Don't go to this store. Service is really gone downhill. They are locking more things up now but you can never find anybody for assistance. Last visit I had to wait more than 15 minutes just to get somebody to come get me some circuit breakers. The least they could do is have a call assistance button which they don't have. When you call the store phone number all you get now is some stupid AI crap and you can't even speak to a real person. Totally pathetic!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, paint, flooring, plumbing, tools, outdoor equipment, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, and Kobalt among others.
What are the store hours for the Lowe's in Citrus Heights, CA?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with adjusted hours.
What services does Lowe's Home Improvement provide?
Lowe's offers services such as appliance installation, carpet and flooring installation, blind and shade installation, deck and fence installation, HVAC and generator installation, and many more home improvement services.
Does Lowe's provide in-store pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Citrus Heights, CA?
Lowe's is located at 7840 Greenback Lane, Citrus Heights, CA 95610, United States.
Are there any nearby places that can help me with key and locksmith services when I visit Lowe's?
Yes, multiple Minute Key locations and KeyMe Locksmiths are nearby, providing convenient access to key and locksmith services near Lowe's.
Where can I find places to eat near Lowe's Home Improvement in Citrus Heights?
Nearby dining options include Sac Tacos, Yetzi Tacos, and Noodles & Company, where you can enjoy fast food and international cuisine before or after shopping at Lowe's.
Which stores near Lowe's offer options for home décor and furniture shopping?
Near Lowe's, you can visit World Market, Cost Plus World Market, and HomeGoods for a variety of home décor, furniture, and lighting options to complement your home improvement projects.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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