Brand Certified
Lowe's Home Improvement
4.1(1750 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2225 Otay Lakes Road, Chula Vista, CA
91915, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(619) 739-9060
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-Chula-Vista/1742
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Chula Vista, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,750 reviews
5 stars
1,047
4 stars
339
3 stars
122
2 stars
55
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported long wait times and unresponsive employees.
Product Selection
Customers appreciated the wide selection of tools and home improvement items, often noting better variety compared to competitors.
Cleanliness and Organization
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
Pricing
Many customers found Lowe's prices to be competitive, often noting better deals compared to other home improvement stores.
Delivery Issues
Several reviews highlighted problems with delivery services, including damage during delivery and poor communication regarding order status.
- AAAnonymous1 day ago1.0Don’t purchase from Lowe’s. They do not refund you even if you have a receipt after 48 hours of making a purchase. And they will also erase in their database any records that you made a purchase. They couldn’t find my purchase with the payment method used even though my bank statement is showing the purchase was made 3 days ago. They refused to refund me, item is still in box too. Don’t purchase anything from Lowe’s
- WSWard ShelleyFeb 13, 20265.0Clean, huge, well stocked, helpful staff, massive selection of tools.
- AMAntonio MarquezFeb 11, 20265.0Yo se los recomiendo Tienen de todo exelente
- EFEvelyn FloresFeb 8, 20264.0Lowes customer service is excellent...I live about 30min drive away..but I will go there more often than not esp now that I am having work done at my house...the other big company...the competition...is down the street from me but customer service is something they need to work on...
- CCCarlos CameselleFeb 7, 20261.0Worst costumer service ever received. They are not efficient, they maje you waste valuable time and don't work with you at all.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chula Vista?
You can find appliances, bathroom supplies, building materials, electrical items, garden tools, home décor, flooring, paint, plumbing supplies, tools, windows and doors, and more at Lowe's in Chula Vista.
What are the Lowe's Home Improvement store hours in Chula Vista?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sundays from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's in Chula Vista offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which brands are available at Lowe's Home Improvement?
Lowe's carries top brands such as GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, Moen, Dewalt, and many more trusted names.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are sent if the status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there tax-exempt account options available at Lowe's?
Yes, to place an order with a tax-exempt account, visit the customer service desk in the store to apply.
What are some nearby places to Lowe's in Chula Vista that customers might find useful?
Nearby places include Minute Key for key and locksmith services, BevMo! for beverages, and Chase Bank for financial services, conveniently located around Lowe's.
How can visiting nearby Eastlake Village Marketplace enhance my trip to Lowe's Home Improvement?
Eastlake Village Marketplace offers additional shopping and dining options nearby, making it convenient to combine your visit to Lowe's with other errands or meals.
Are there beauty and wellness services near Lowe's Home Improvement in Chula Vista?
Yes, several beauty and spa places such as Pro Aesthetics Spa, The Beauty Corner, Donaven’s Spa Therapeutic Massage, and Skyn Deep are located near Lowe's for relaxation before or after shopping.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website