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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers in Chino?
US Storage Centers is open from 9:30 AM to 6:00 PM Monday through Friday, 8:30 AM to 5:00 PM on Saturday, and closed on Sunday. Gate access is available daily from 6:00 AM to 9:00 PM.
Are there any items that are prohibited from being stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables at our facility. Please contact us for questions about specific items.
What documentation is required to rent a storage unit?
You need to provide a government issued photo ID such as a driver's license, state ID, or passport. Military customers may need to provide additional information.
Can I pay for my storage unit online?
Yes, payments can be made in person, online, by phone, or via mail. You can also sign up for automatic payments.
Do I have to commit to a long-term lease at US Storage Centers?
No, rentals are on a month-to-month basis without long-term obligations.
Does US Storage Centers sell moving supplies and locks?
Yes, we sell boxes, moving supplies, and locks for your convenience. You can also bring your own compatible lock if you prefer.
How can I reserve a storage unit at US Storage Centers?
You can reserve a storage unit online with no credit card holds required through our website for a hassle-free experience.
What nearby automotive services are available around US Storage Centers?
Near US Storage Centers, you can find Fix Auto Chino and ProColor Collision Chino which offer auto body and repair services, helpful for customers looking to get their vehicles serviced nearby.
Are there any recreational activities close to US Storage Centers?
Yes, Los Serranos Golf & Country, Tournaments & Banquets is nearby, providing opportunities for golf and events that you might enjoy before or after your storage visit.
What schools are located near US Storage Centers?
Buena Vista Continuation High School and Chino Valley Unified School District are nearby, which might be convenient for families and students in the area.