Hobby Lobby

4.6
1398 reviews

About

Home Goods StorePicture Frame ShopCraft StoreScrapbooking StoreCraft SuppliesFabric StoreNeedlework ShopWedding StoreHobby ShopHobby Lobby
Spring is the perfect time to update your home decor for the new year! Hobby Lobby has you covered with products for the house both indoor and outdoor. Enjoy our wide selection of home and garden decor, perfect for adding plenty of dainty and adorable pieces to your yard. Start your spring decorating today with help from Hobby Lobby! Come visit us at 4625 Chino Hills Pkwy, Chino Hills, CA 91709 for all things home and outdoor décor.

Details

  • DeliveryNot available
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Hobby Lobby
4625 Chino Hills Pkwy, Chino Hills, CA
91709, United States

Hours

Reviews

4.6
1,398 reviews
5 stars
1,055
4 stars
236
3 stars
55
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees were praised for being helpful, others were reported as rude or indifferent.

Product Selection

Customers appreciated the wide variety of products available, often noting the store's extensive selection for crafts and home decor.

Store Condition

The store was generally described as clean and well-organized, although there were complaints about the condition of the bathrooms.

Pricing

Many customers highlighted the great prices and discounts offered, making it a popular shopping destination.

Management Issues

Several reviews pointed out concerns regarding management's handling of customer complaints and incidents, suggesting a need for improvement.
  • SS
    Sil Suardini
    3 days ago
    5.0
    Just LOVE this store! I find everything I need and more!
  • MC
    melissa cervantes
    5 days ago
    5.0
    Love the staff here they are all so sweet
  • MH
    Monk Hines
    Jan 6, 2026
    5.0
    Always a great time In here an artist and creative persons toyland
  • KK
    Ken
    Dec 14, 2025
    4.0
    Me and my wife love this place. A lot of thing in here are cheaper and high in quality.
  • MF
    Michelle Feng
    Dec 2, 2025
    1.0
    I was shopping at Hobby Lobby on 11/29/2025, and as I was pushing my cart down an aisle, an employee was pulling a ladder to help another customer reach items on a high shelf. In the process, they knocked over a long metal pole used for grabbing items from higher places. The metal pole fell and hit me directly on the forehead, and it was extremely painful. The employee only asked, "Are you ok?" and that was it. I feel that during a busy holiday period with heavy foot traffic, they did not show enough safety awareness or ability to handle unexpected incidents. The bruise on my forehead is already quite serious for an adult, and it could have caused much more serious harm to a young child or an elderly person. A simple "are you ok?" felt very insincere and inadequate given what happened. Furthermore, I called the store manager on the same day around 4:20pm and he was cold and indifferent after listening to my complaint and I requested to file a formal complaint, he said there would be a follow up call after the investigation within 2 days and so far this is the third day and I did not get any calls from Hobby Lobby or the store manager from Chino Hills, CA. This is how the store treat their customers and this is how they react toward injury in their store.

Frequently Asked Questions About Hobby Lobby

What are the regular operating hours of Hobby Lobby in Chino Hills?

Hobby Lobby is open Monday through Saturday from 9:00 AM to 8:00 PM and is closed on Sundays.

Does Hobby Lobby offer in-store shopping or online shopping options?

Hobby Lobby offers in-store shopping at their Chino Hills location and also allows customers to shop online via their website.