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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Chatsworth?
The facility is open Monday through Sunday from 6:00 AM to 9:00 PM for access. The office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and Sunday 10:00 AM to 14:00 PM.
Are there any items prohibited from being stored at US Storage Centers?
Yes, items such as liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed. Contact the facility for questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID, such as a driver's license, state ID, or passport, is required. Military customers may need to provide additional information.
How can I make payments for my storage unit rental?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted payment types include checks, cash, Visa, Mastercard, cashier's checks, and money orders.
Do I need to commit to a long-term lease at US Storage Centers?
No, there are no long-term obligations. Rentals are month-to-month, providing flexibility to customers.
Are locks and moving supplies available for purchase at the storage center?
Yes. The facility sells boxes, moving supplies, and locks for customer convenience. Customers can also bring their own compatible lock if they prefer.
Can I view the facility before renting a storage unit?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility by the professional storage team.
Is it possible to reserve or rent a storage unit online?
Yes, you can rent or reserve a storage unit online anytime via their website, making it convenient to secure a unit from home.
What nearby businesses can I visit when I come to US Storage Centers?
Nearby businesses include Strategic Partners clothing store, Careismatic Brands fashion accessories store, and Enterprise Rent-A-Car. You can combine errands like shopping or renting a vehicle along with your storage visit.
Are there any food options close to US Storage Centers?
Yes, nearby food options include Subway sandwich shop, Domino's Pizza, Tacos Michoacan Mexican restaurant, and Carl's Jr. fast food restaurant. You can grab a meal before or after handling your storage needs.
What recreational or service businesses are near US Storage Centers?
Nearby, you can find Matrix Gymnastics for sports activities, CPR Cell Phone Repair for tech needs, and Devonshire West Cleaners for laundry services. These places offer convenient options while you manage your storage.