Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 9110 De Soto Ave in Chatsworth, CA today! Our large selection of storage units, exceptional security, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
140 reviews
5 stars
126
4 stars
3
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jonathan received numerous accolades for his exceptional customer service, being described as friendly, knowledgeable, and helpful throughout the rental process.
Facility Cleanliness
The storage facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility Issues
Some customers reported issues with the availability of moving carts and elevator access, particularly during busy times.
Mixed Management Feedback
While many praised the staff, there were complaints about poor communication and rudeness from certain employees, indicating inconsistency in management quality.
- SSSusieDec 21, 20255.0I had an outstanding experience at this storage facility thanks to the exceptional customer service provided by Jonathan. He took the time to walk me through the available unit options, answered all my questions with patience, and made sure I felt confident about my choice. It’s rare to find someone who not only excels at their job but clearly cares about the customer experience, and Jonathan absolutely delivered. I highly recommend this facility to anyone looking for a storage solution.
- FBFrancisco BravoDec 11, 20255.0I recommend this place for your storage needs, access is fast and easy. Not to mention there customer service, Francisco took care of us with all of our needs
- LNLacey NicoleDec 6, 20255.0I came in today to get a storage unit and Jonathan was the best employee ever he made getting a storage unit, easy affordable and fast. He worked within my budget and found me exactly what I needed. You should definitely come to this storage facility! It is clean, organized, and upkept!!
- GRGustavo RevelesDec 6, 20255.0Jonathan at Extra Space Storage went above and beyond to help us! He made the entire process easy and enjoyable. Outstanding service ! Thank you Jonathan !
- MBMayra BrisenoDec 6, 20255.0We had an excellent experience at Extra Space Storage thanks to Jonathan! He gave us a detailed tour of the two units we were interested in and took the time to explain the differences so we could make the best decision for our needs. His recommendations were incredibly helpful, and he was patient, knowledgeable, and genuinely friendly throughout the entire process. Exceptional customer service. Jonathan truly made this a smooth and stress-free experience. Highly recommend!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chatsworth, Northridge, Reseda, and West Hills.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Nordhoff St and De Soto Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the gate and access hours for Extra Space Storage in Chatsworth?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, providing ample time access to your storage unit.
How can I determine the right storage unit size at Extra Space Storage?
Use the Storage Unit Size Guide available through Extra Space Storage to estimate how many boxes and larger items you can store, helping you choose the right unit size.
Does Extra Space Storage offer climate-controlled storage units?
Extra Space Storage offers various storage types; to find out about climate-controlled units, you should explore their online resources or contact them directly.
Can I store my vehicle at Extra Space Storage?
Yes, Extra Space Storage provides indoor, outdoor, and covered vehicle storage options for both short-term and long-term needs.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase a variety of moving and packing supplies, including boxes, at Extra Space Storage both online and at the facility.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts various payment methods including American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in Chatsworth?
Extra Space Storage is situated at 9110 De Soto Ave in Chatsworth, CA 91311, near the intersection of Nordhoff St and De Soto Ave.
Are there any convenience stores or gas stations near Extra Space Storage?
Yes, nearby you will find several convenience stores and gas stations such as 7-Eleven, De Soto Mini Mart, and Shell, which are convenient for picking up supplies or fueling your vehicle when visiting the storage facility.
What dining options are available near Extra Space Storage?
Nearby dining options include Giamela's Lamplighter, Subway, My Tacos Michoacan, Farmer Boys, Hook’d Fish Grill, Saladfarm Chatsworth, and Bon Bon Tea House, making it easy to grab a meal before or after your storage visit.
Are there any fitness centers near Extra Space Storage?
Yes, fitness enthusiasts can visit nearby gyms such as Bally Total Fitness and LA Fitness, both located close to Extra Space Storage in Chatsworth.