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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers on weekdays?
US Storage Centers is accessible from 6:00 AM to 9:00 PM every day, with office hours from 9:30 AM to 6:00 PM on weekdays.
Can I reserve and rent a storage unit online?
Yes, you can rent or reserve your storage unit online via the US Storage Centers website.
Are there restrictions on the types of items I can store?
Yes, liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed. Contact US Storage Centers for questions about specific items.
What documentation is required to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers must provide additional information.
What forms of payment are accepted at US Storage Centers?
Payments can be made via checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Are long-term leases required to rent storage units?
No, rentals are on a month-to-month basis with no long-term obligations.
Do you sell moving supplies and locks at the facility?
Yes, US Storage Centers sells boxes, moving supplies, and locks for customer convenience.
Is it possible to visit the facility for a tour without renting?
Yes, customers can stop by anytime during office hours for a complimentary tour of the storage facility.
How can nearby places like LA Fitness and Ammo Bros help my visit?
After visiting US Storage Centers, you can stop by LA Fitness for a workout or Ammo Bros for sporting and outdoor gear, both conveniently nearby.
What nearby services are available if I need help with event planning or courier delivery?
Nearby you will find Create Event Design for party supplies and event planning, as well as a UPS Access Point location for courier and delivery services.