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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers?
US Storage Centers is open Monday through Sunday from 6:00 AM to 9:00 PM for gate access, and office hours are Monday through Friday 9:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and Sunday 10:00 AM to 14:00 PM.
When can I move into a storage unit at US Storage Centers?
You can move in anytime during office hours if there is a storage space available that meets your needs.
What types of items are not allowed to be stored?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility if you have questions about specific items.
Do I need to sign a long-term lease at US Storage Centers?
No, rental agreements are month-to-month with no long-term obligations.
What forms of payment does US Storage Centers accept?
They accept cash, checks, VISA, Mastercard, cashier's checks, and money orders. You may also set up automatic payments.
Does US Storage Centers sell moving supplies and locks?
Yes, they sell boxes, moving supplies, and locks for your convenience.
Can I reserve a storage unit online, and is there a fee to reserve?
Yes, you can reserve a unit online without any credit card holds or fees.
Can I visit US Storage Centers to view the facility without renting?
Yes, you can stop by during office hours for a complimentary tour of the facility.
What places of interest are near US Storage Centers that I might visit?
Nearby you will find Carson Burgers and Apollo Burgers for dining, Starbucks and Alex Donut Shop for coffee and snacks, and Y & K Market for groceries and bakery items.
Are there transportation services near US Storage Centers that could help with moving logistics?
Yes, nearby transportation and freight services include Old Dominion Freight Line, Ability Tri-Modal Transportation, MV Transportation, and Pacific 9 Transportation.
What other nearby businesses might be useful when visiting US Storage Centers?
Other nearby businesses include Shell gas station for fueling needs, Couverture Covers for patio covers and fabric supplies, and Robert's Liquor for beverage purchases.