Frequently Asked Questions About The Storage Company
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of The Storage Company?
The Storage Company is open every day from 6:00 AM to 9:00 PM.
Are there any items prohibited from being stored at The Storage Company?
Yes, items such as liquids, explosives, flammable liquids, toxic materials, and perishables cannot be stored. Contact the facility if you have questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID, such as a driver’s license, state ID, or passport, is required. Military customers may need to provide additional information.
Is a long-term lease required to rent a unit?
No, rentals are on a month-to-month basis with no long-term obligations.
What payment methods does The Storage Company accept?
They accept checks, cash, Visa, Mastercard, cashier's checks, and money orders.
Can I purchase moving supplies and locks at the facility?
Yes, The Storage Company sells boxes, moving supplies, and locks for customer convenience.
Do I need to buy my own lock for my storage unit?
Customers can bring their own compatible lock or purchase one directly at the facility.
Are online reservations and rentals available?
Yes, you can reserve and rent storage units online without any credit card holds, saving time by completing everything from home.
What nearby coffee shops can I visit when coming to The Storage Company?
Near The Storage Company, you can enjoy coffee at Peet's Coffee and Tea or Starbucks, both great places to relax before or after your visit.
Are there convenient stores or gas stations near The Storage Company for quick stops?
Yes, you can find convenience stores and gas stations nearby such as ARCO with an ampm convenience store, and LibertyX Bitcoin ATM services if needed.
What recreational spots are near The Storage Company where I can unwind?
Carriage Crest Park and the City of Carson Parks and Recreation Department are nearby parks where you can enjoy outdoor activities.