Aaron's

Reviews

• UL

  Usi Lemu

  2 days ago
  1.0
  I originally ordered an item that was supposed to be delivered within 5–7 business days. When I called to confirm, I was told the item wasn’t available—even though just two days prior another associate confirmed it was in stock and that I would be contacted to schedule delivery. After receiving no follow-up, I called again on Monday (understanding the weekend delay), and it took five attempts to even reach someone. During those calls, I was hung up on multiple times by staff, including Eugene and Latoya. I also had a poor experience with the manager, Vee, who did not help resolve the issue. When I finally spoke to someone, I was told I would need to wait an additional two weeks for delivery. At that point, I decided to cancel my order due to the constant runaround, lack of communication, and unprofessional customer service. This was a very disappointing experience, and I would not recommend this location based on how this situation was handled.
• H6

  Hero 650

  Apr 14, 2026
  1.0
  This has honestly been one of the most frustrating delivery experiences I’ve dealt with. They give you a specific delivery time slot, which you plan your entire day around, only for them to not show up within that window at all. No courtesy call, no update, no explanation—just complete disregard for your time. What makes it even worse is the attitude when you finally do get in touch with them. Instead of acknowledging the inconvenience or offering a sincere apology, they come across as completely nonchalant, like it’s no big deal. It feels unprofessional and disrespectful, especially when customers are expected to be available and ready during the scheduled time. If delays happen, that’s understandable—but communication is key. A simple heads-up or update would go a long way. Unfortunately, that level of basic customer service seems to be missing here. Overall, very disappointing experience and definitely something that needs to be improved.
• MP

  Misti P-

  Dec 9, 2025
  1.0
  Went in to check out getting a laptop. Spent over an hour in the store looking at the laptops and standing at the counter. No Aaron's personnel even acknowledged my presence. Walked out, will not be back to this store. Will go back to the store where I lived before. When I told him that I was moving the manager at that store said, "No need to change stores, we will come to you." What a difference 😲
• CC

  Cody

  Jul 13, 2022
  1.0
  $3000 for a ps5? What kind of rip off is that?!
• GN

  Gabby negrete

  Mar 29, 2021
  5.0
  5 STARS FOR ATTENTION! The new manager is VERY rude. I couldn’t fully ask nor say what I needed to say because she would cut me off. Especially on the phone she does not try to be helpful whatsoever. She hung up on me twice. Awful customer service from her. I had no complaints EVER before until this new manager came in. If anything the prior manager was awesome! Will definitely not be going back to this certain location.

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