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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Carlsbad, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,081 reviews
5 stars
572
4 stars
252
3 stars
97
2 stars
53
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times for assistance, and negative interactions with employees.
Product Delivery Problems
Customers reported significant issues with product delivery, including delays, incorrect items, and lack of communication regarding delivery status.
Store Cleanliness and Organization
Many customers praised the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Mixed Employee Experiences
While some employees received commendations for their helpfulness and friendliness, others were criticized for being rude or unhelpful.
Pricing Concerns
Several customers mentioned that Lowe's prices were higher than competitors like Home Depot, leading to dissatisfaction with value.
- RGREAL NA GRINGA REAL NA GRINGAJan 2, 20261.0If you're a weekend builder or a contractor, maybe it will work for you, but I was waiting for service while three other salespeople were chatting casually. I had to interrupt their conversation to ask for a product. The service is inefficient, perhaps that's why the competition is so much more successful. Not to mention their blue products that clearly don't work.
- CDChip DouglasDec 29, 20251.0shop anywhere else than Lowes.
- BWBryan WilsonDec 28, 20251.0I purchased a Pella door through Lowe’s with clear specifications and delivery/installation expectations. What followed was an installation process that took over 11 months to complete and required the delivery of four separate doors before the order was finally fulfilled correctly. The first three doors delivered did not meet the terms of the order. Each incorrect delivery resulted in additional delays, rescheduling, and extended periods of inactivity. Progress only occurred after persistent and repeated follow-up on my part. This was not a minor scheduling issue—it was a prolonged failure to deliver the correct product within any reasonable timeframe. I escalated the matter and spoke directly with a manager. Unfortunately, no meaningful resolution or corrective plan was offered. The only proposal made was a $300 Lowe’s gift card, contingent upon my agreement to forfeit the installation warranty. I declined this offer, as giving up warranty protections in exchange for minimal compensation does not address the severity or duration of the issues. This experience fell far short of expectations for a premium product and professional installation. Customers should proceed cautiously and ensure timelines, specifications, and warranty protections are explicitly protected.
- SBSohrab BonshahiDec 19, 20255.0Great service
- JTJustin TimeDec 16, 20251.0Really disappointed in Lowe’s. Especially this particular location. There was an incident some months back where I simply wanted plywood cut in 3 cuts. In case anyone didn’t know, Lowe’s will do it for you. I asked a guy in the lumber section if he could help. I believe his name was John. Long story short, John did not like that I asked for help and basically blew up on me. This resulted in a shouting match between the two of us in the middle of the store where he threatened to assault me. He also shouted vulgar slurs at me and once again threatened me- because I asked if someone could cut a piece of plywood for me. I brought it to the manager’s attention, he thanked me and assured me he’d take care of it. They gave me a small discount to shut me up and send me on my way. After talking with other employees, apparently this wasn’t his first offense and he’s done this to other customers and employees. It appeared to me that he no longer worked there and I felt like I could continue shopping there in peace. Until the other day when I saw him back in the lumber area working. Looks like Lowe’s cares more about keeping their aggressive employees than the safety of their customers. Despite living 2 miles west of this location, I’ve decided to immediately give my business to Home Depot rather than Lowe’s. To me, it’s worth the extra 15 minute drive than to give this location my hard earned money any longer. Bonus to everyone reading: GO COMPARE LOWES AND HOME DEPOTS PRICING. Lowe’s is WAY overpriced.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Carlsbad?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the store hours for Lowe's Home Improvement in Carlsbad?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with adjusted holiday hours on specific dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement in Carlsbad?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, and more to support your home projects.
What nearby dining options are available around Lowe's Home Improvement in Carlsbad?
Nearby dining options include Chipotle Mexican Grill, Jersey Mike’s Subs, Five Guys, Noodles & Company, Kabob Lounge, Bistro Kabob, Panera Bread, and Hellopoki Carlsbad, offering a variety of cuisines for a meal before or after your visit.
Are there pet-related services near Lowe's Home Improvement?
Yes, Dirty Dogs Carlsbad is a nearby pet groomer and pet store offering grooming and pet services close to Lowe's.
Where can I find automotive services near Lowe's Home Improvement?
Nearby automotive services include Castrol Premium Lube Express, offering oil changes and repairs, and San Diego Gas & Car Wash for fueling and car cleaning needs.
Is there a shopping or entertainment area close to Lowe's Home Improvement in Carlsbad?
Yes, Palomar Commons is nearby, providing shopping, cinema, and beauty salon services, which visitors can enjoy before or after shopping at Lowe's.