Brand Certified
Extra Space Storage
4.9(677 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
2801 Thornton Ave, Burbank, CA
91504, United States
Certified by Extra Space Storage • Mar 01, 2026
(818) 845-4874
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/california/burbank/1000000255/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2801 Thornton Ave in Burbank, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
677 reviews
5 stars
644
4 stars
11
3 stars4
2 stars6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Imani received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure.
Efficiency
Customers appreciated the quick and seamless process for renting units and resolving inquiries.
Staff Attitude
The staff, particularly Imani and Jimmy, were frequently praised for their positive and accommodating demeanor.
- GRGustavo Reyes1 day ago5.0Imani was super professional, very helpful, informative, and attentive. Myself employed as a Store Manager i tend to notice the little things, and Imani is a top tier employee and definitely deserves the recognition, great help/employees are hard to find. Facility is well lit and clean, spaces-to-pricing ratio is more than fair. Definitely will recommend to anyone in need of a storage spot
- JWJoe Works5 days ago5.0Amazing experience, Very helpful and professional. Thank you so much for your help Imani. Have a beautiful day! Would definitely recommend this Location.
- CFCierra FrancoFeb 24, 20265.0Imani at the Thornton Ave location is my GIRL! She is one of the most helpful, patient and kind representatives I have ever met! She really goes above and beyond to work with you, your budget, and your considerations. No question is too big or small, and she is such a warm presence when your move can be sooo incredibly stressful. Cannot recommend this storage location enough because of her — she’s a real one ♥️
- CCChelaé CummingsFeb 23, 20265.0Imani is wonderful and bright spirit. She was very thorough and helpful, not only did she help me figure out the right unity and space for myself she helped me understand the pricing, locations and solve my needs. She helped me think about my move date and took all the time I needed to answer all my question. What I appreciate the most is there was no quorum that was too much.
- DCDoug ChapinFeb 2, 20265.0This place is super clean. Asst manager was amazing. Super friendly. Very impressed.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Burbank, North Hollywood, Sun Valley, Valley Village, and Studio City.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Thornton Ave between N Naomi St and N Ontario St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate access hours for Extra Space Storage in Burbank?
The gate hours for accessing storage units are daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Burbank, CA?
Extra Space Storage is located at 2801 Thornton Ave, Burbank, CA 91504, between N Naomi St and N Ontario St.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, indoor units, non climate-controlled units, and vehicle storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, packing and moving supplies like boxes are available for purchase online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website reservation link provided on their profile.
What security features does Extra Space Storage have?
The facility offers exceptional security with electronic gate access and has a manager living on-site to assist customers.
Are there drive-up storage units available at Extra Space Storage?
Yes, drive-up storage units are available allowing you to pull a vehicle directly to your unit for easy loading and unloading.
What nearby transportation options help in reaching Extra Space Storage?
Southwest Airlines at Burbank Airport is nearby which may assist visitors flying in. Local transit near Thornton Ave helps in reaching the storage facility.
What local attractions are near Extra Space Storage in Burbank?
Robert E Lundigan Park is nearby, a great place to visit before or after your storage visit for some outdoor activities.
Are there other services or businesses near Extra Space Storage that customers might find useful?
Nearby businesses include Train with Alex for active life needs, SKINCANDY for beauty and spa services, and Reno Hardware & Supply for hardware needs.
Brand Certified Facts from Extra Space Storage
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