RONA Whistler

You can return a purchase made through the RONA inc. website in one of the following ways: Online: you can return your product using the Returns and Orders page. In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt. Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET) For more info visit: https://www.rona.ca/en/returns-and-refunds

You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).

Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.

When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases

Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.

Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases

The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.

You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq

No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.

Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.

Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.

When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.

After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.

You can return a purchase made through RONA inc. Online: if the order has not been processed, you can cancel your order through the Returns and Orders page In-Store: contact the store selected during your purchase Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET) If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.

Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.

We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.

Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit

The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services

You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)

You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.

When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.

Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases

If you are not 100% satisfied with your product (excluding appliances), you can return it within 90 days in its original condition with your receipt for a refund, exchange, or store credit. Exceptions apply. See rona.ca/en/returns-and-refunds for details.

You can check your order status online by entering your order number and email or by logging into your RONA account. Email updates are sent for status changes. Visit rona.ca/en/track-order for more info.

Yes, RONA offers home delivery. Parcel delivery is free for purchases over $49. Larger items require truck delivery at $79 in most stores. Service availability and pricing depend on location. Contact your local store or check rona.ca/en/online-purchases.

Monday to Friday: 8:00 AM to 4:00 PM; Saturday: 9:00 AM to 3:00 PM; Sunday: Closed. Holiday hours may vary, for example, on November 11, the store is open 9:00 AM to 3:00 PM.

RONA Whistler offers a broad selection including appliances, bathroom fixtures, building supplies, electrical, flooring, furniture, heating & cooling, home décor, kitchen items, lighting, tools, and more to support home renovation and construction projects.

Yes, many installation services are available including appliance, flooring, roofing, bathroom plumbing, and more. Visit rona.ca/en/install-services or contact the store for specific service availability and pricing.

You'll receive an email when your order is ready for pickup. Visit the store's pickup zone with photo ID and your confirmation email. You can also designate a third party aged 16 or older to pick up by providing your confirmation email and their government-issued photo ID.

For further building supplies, you can visit 'Pro Desk at RONA' and 'Sherwin-Williams', both nearby and specializing in building materials and hardware. These locations complement RONA's offerings for your project needs.

Nearby eateries include 'Taiwan Bento' for Asian cuisine, '200 Degrees Bakery' for bakery treats and smoothies, and 'Delish cafe' for coffee and light fare. These spots are convenient for a meal or snack before or after your visit to RONA.

Nearby you can find several contractors and home service providers such as 'Avant Contractors Inc', 'Gavan Construction Company', and 'TM Builders'. These professionals can assist with renovation or construction projects complementing the supplies from RONA.