Brand Certified
The Brick
4.3(2,530 reviews)
Certified by The Brick • Aug 30, 2026
Business Details
2205 Park Royal S, West Vancouver, BC
V7T 2W5, Canada
Certified by The Brick • Aug 30, 2026
(604) 921-4600
Certified by The Brick • Aug 30, 2026
http://www.thebrick.com
Certified by The Brick • Aug 30, 2026
About
Certified by The Brick • Aug 30, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 30, 2026
Hours
Certified by The Brick • Aug 30, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
4.3
2,530 reviews
5 stars
1,913
4 stars
183
3 stars
68
2 stars37
1 star
329
- MTMikhaila TobinAug 21, 20265.0Fantastic experience with Hila Yekta. She helped my friend and his wife find furniture for their new condo. Thank you so much for the great customer service.
- BMBrandon MannAug 18, 20261.0The Brick just wants your money, after that they don’t care about customer service. Not once was it mentioned to me that all sales are final until I asked upon payment. And second, delivery was supposed to be communicated through a scheduled appointment (which they did not do), they simply decided to show up without verifying a time with myself and then left once they realized no one was home. I’m not sure if this is standard practice but what a horrible customer experience so far. I called customer service to resolve the issue to which the representative didn’t seem to care or apologize for the situation. Would never do business with this location again.
- CCCarlos Andrés Meza CatalánAug 10, 20265.0I want to give a huge thank you to Hila at The Brick North Vancouver for all her help choosing my new mattress. There were so many options, and I honestly didn’t know which one would be best for me. Hila took the time to listen to what I needed and helped me choose the right one. Her recommendation made a huge difference. I’m sleeping much better and I no longer wake up with back pain. Sometimes one good piece of advice can really change your life, and in my case, it did! Thank you so much, Hila, for your patience, knowledge, and amazing customer service. I’m extremely happy with my purchase (Mattress Stearns & Foster)and would definitely recommend asking for her if you’re shopping for a mattress at The Brick North Vancouver!
- HHHeraldAug 9, 20261.0Yesterday morning, my partner and I were browsing a store when we overheard Ms. Mitra, presumably the manager, shouting loudly at her staff. She was insulting them publicly, apparently because they hadn’t accompanied customers around the store, but I had quite a different experience; as we came in, a gentleman welcomed us and asked if we had anything specific to browse for and ensured he is available for any questions! This behaviour by Mitra is unacceptable and constitutes harassment. Ms. Mitra clearly isn’t fit to represent Brick. 😡 Her treatment of her employees has made me reluctant to return, and I’m sure everyone will hear about it.
- SSSawsan SalihAug 8, 20265.0I had a great experience with The Brick. The mattress was delivered right on time, and I really appreciated their delivery tracking system. The estimated arrival time was almost exactly accurate, which made it very easy to plan my day. The delivery staff were great, friendly, and very helpful throughout the process. I also had a good experience with the salesperson, who was helpful and made the purchase easy. Overall, I’m very happy with the service and would definitely recommend The Brick!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified August 30, 2026Yext Knowledge Graph
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