Brand Certified
The Brick
4.5(1524 reviews)
Certified by The Brick • May 17, 2026
Business Details
2835 Douglas St, Victoria, BC
V8T 4M6, Canada
Certified by The Brick • May 17, 2026
(250) 360-2300
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
1,524 reviews
5 stars
1,206
4 stars
139
3 stars
59
2 stars
29
1 star
91
- JNJason Newton4 days ago5.0Everything was great, they unpacked everything, set it all up and took the cardboard away. You should fix your live tracker, it didn't work. They showed up and the tracker said they haven't started the route yet.
- BNBrenda Nesdoly6 days ago5.0I purchased a bed at the Brick and received excellent service. The salesman was pleasant, knowledgeable and not intrusive. Delivery was prompt and the movers were helpful and courteous. When I encountered a problem with the mattress 3 years later, the return was easy to arrange and there was a successful conclusion to the matter. The staff and process were wonderful again. Would highly recommend.
- TZTracy Zhang6 days ago5.0Travis in sales and the store manager were very helpful. We received our TV delivery within 3 days. Excellent service, competitive pricing, and a smooth overall experience. Highly recommend this location! 2835 Douglas st
- UBUlf BrodaMay 12, 20264.0Some confusion with delivery as apparently they called but nothing received on my phone. So they canceled my delivery appointment. Called the Brick to complain and 1/2 hr later the delivery team arrived and apologized.
- SSSierra SwitzerMay 12, 20265.0I bought a couch during the tent sale first weekend that was an incredibly good deal. The sales associate, Grahame, that worked with me was so wonderful! He was not pushy at all and extremely patient when showing me all of the options. He even stayed an hour past his shift to help me. He is unbelievably knowledgeable and realistic about each couch and helped me pick what would work best for my space and what I was looking for. The delivery and set up was so smooth and easy and they took the time to make sure it was set up exactly where I wanted it in my space. Im incredibly grateful for the experience I had and would highly recommend buying a couch from the brick during the tent sale if youre looking for one!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please visit the Satisfaction Guarantee page on our website for detailed information.
Does The Brick offer a price match guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Orders can be canceled anytime before delivery or pick up by visiting any Brick location. Refunds are issued to the original payment method; deposits on special orders are non-refundable.
What payment methods does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment options.
What are the operating hours for The Brick in Victoria?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick provides curbside pickup, delivery, and no-contact delivery services for customer convenience.
Which brands can I find at The Brick?
The Brick carries a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Amazon, and many more.
What nearby places can customers visit around The Brick Victoria location?
Customers can visit places like Shark Club Sports Bar & Grill for dining, BoulderHouse Climbing for fitness, and Sandman Hotel Group for accommodation near The Brick Victoria store.
Are there nearby gyms customers can go to before or after shopping at The Brick?
Yes, nearby gyms include BoulderHouse Climbing, Odyssey 24HR Gym, and Storm Fit Nation Personal Training, perfect for a workout during your visit.
How can nearby automotive services like Glen Oak Ford and Pacific Mazda assist customers of The Brick?
Customers visiting The Brick can conveniently access nearby automotive dealers like Glen Oak Ford and Pacific Mazda for their vehicle needs during their shopping trip.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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