A big chain can promise anything over the phone, but they're not the ones showing up. We are - Kalamalka technicians who actually live around Vernon, from East Hill to Okanagan Landing, and who answer the phone themselves seven days a week. Rated 5.0 by homeowners here for a reason: real time windows, honest pricing before any work starts, and a 90-day workmanship warranty on every job. Local, accountable, and easy to reach again if you need us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.