Brand Certified
The Brick
4.4(1,740 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
2999 Grandview Hwy, Vancouver, BC
V5M 2E4, Canada
Certified by The Brick • Jul 05, 2026
(604) 433-2000
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.4
1,740 reviews
5 stars
1,308
4 stars
142
3 stars
67
2 stars
39
1 star
184
- DGDaniel GreenJun 19, 20264.0The experience with Brick was mostly good. I was looking for a coffee table and the one I saw in the showroom was nice. The one I got looked different and they agreed to exchange it and gave me a choice to pick a different table, if I wished. I ended up taking the showroom unit but they didn't agree to adjust the price a little. I took it anyway and - since taking a different one would've been another gamble with natural wood - I think it got damaged on the way because I went back to the store to look at it again before confirming. There are things you can't see in the store, maybe because of the lighting so I saw more defects all of a sudden at home. It is a bit disappointing. I would suggest negotiating the price for an item on the spot of it's something you liked. The delivery was significantly delayed but the guys were nice. Overall, I would shop Brick again. While I do have a slight bitter taste in my mouth with this experience and I do think there should've been at least a 15% price adjustment, I learned a lesson here. The customer service is pretty good, so don't hesitate to contact them.
- AAAnitaJun 19, 20265.0Ms. Jennifer Zhao is definitely amazing! The sofa I ordered was out of stock, but she managed to arrange the product promptly from the warehouse. It was a shame that the sofa we bought originally could not fit into the elevator because of the packaging. Jennifer swiftly assisted us to find another sofa which was better and definitely fitted into the elevator this time. On the day of delivery the delivery guys were fast and experienced. Good job Brick Team! 👍
- MTM TJun 18, 20261.0I should have ordered my TV from Amazon.. 1/10 customer service experience. Jovan. The salesmen appeared to be napping on both occasions I came in store. Feet up on a display table, looking comfortable to say the least.. When I said the size and budget he told me there was nothing available for that price. When I showed an online link. He proceeded to commend my choice (he didn’t know existed 30 seconds before) he offered me a “deal” on a tv mount. It was a sell-through promotion offered everywhere. When I picked up my tv, I had to load it myself out of the loading bay, I don’t know why a staff member couldn’t walk down the ramp with me.. said loading bay could be mistaken for a homeless encampment considering the trash outside the door, and the icing on the cake was Jovan sneaking terms on to my invoice after I had paid, but he couldn’t mention them to my face, but he sure had no problem complaining when I changed my delivery to pick up, I was out of sight but within ear shot. The whole process felt dishonest, at least amazon is upfront,
- DMdeborahanne momentJun 13, 20265.0The 3 guys who came with a truckload of my order were professional patient understanding simply the best I will not look anywhere but only the brick. Nitish my sales guy was attentive and understood my needs to a T. Super impressed as a new arrival from Australia.
- ASAldina da SilvaJun 7, 20265.0Sanjay made it simple and easy to buy furniture. He not only showed us several options that met our needs, but he also made it clear which ones were better quality and provided reasons why. Not to mention that he has a friendly non-pushy manner. He encouraged us to explore the store on our own, as well as being available when we had questions. We have been very happy to buy furniture from the Brick. Excellent customer service!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What are the store hours for The Brick in Vancouver?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Special holiday hours may apply.
Does The Brick offer curbside pickup and delivery services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
Can I cancel an order and get a refund?
Yes, orders can be canceled and refunded at any time before product delivery or pickup. Refunds are returned to the original payment method, with some conditions for deposits on special order items.
Is it possible to add an extended warranty to my purchase?
Yes, extended warranties can be added during purchase in-store or online, or within 30 days of receiving the product by visiting a Brick store.
Which brands does The Brick carry?
The Brick carries a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Bosch, Dyson, Sony, Sealy, Serta, JBL, and many others.
Where is The Brick located in Vancouver?
The Brick Vancouver store is located at 2999 Grandview Hwy, Vancouver, BC, V5M 2E4, Canada.
What payment options does The Brick accept?
The Brick accepts American Express, cash, financing, Mastercard, and Visa as payment methods.
Are there any furniture stores near The Brick in Vancouver?
Yes, nearby furniture stores include Source Office Furniture, JR Furniture, and M J M Home Furniture Store, which might be useful if you want to compare options or find complementary items.
What nearby dining options are available around The Brick?
There are several dining options near The Brick such as Pho Kitchen (Vietnamese restaurant), Freshslice Pizza, McDonald's Canada, and freshii (vegetarian and health food restaurant), great for grabbing a meal before or after your visit.
Is there public transit or shipping services near The Brick to help with delivery or pickup?
Yes, nearby shipping and courier services include UPS Access Point location and Staples Print and Marketing Services, which can assist with shipping needs. This is convenient if you need to ship items or coordinate pickups.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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